Virtual assistant
A virtual assistant, recruited properly.
Most owners don't need a marketplace listing — they need the right person in a well-defined role. We design the role first, then run a full search to find someone genuinely capable of it.
Why 'just get a VA' often disappoints
Hiring a virtual assistant from a marketplace is fast, and that is exactly the problem. The role is rarely defined, the screening is shallow and the owner ends up managing someone through trial and error while still doing the work themselves.
The work that frustrates you most is usually the hardest to hand over, because it lives in your head. Turning it into a role someone else can own is the real task.
What we do differently
We start with discovery: what fills your week, what only you can do and what could be documented and delegated. From there we define responsibilities, required skills and the KPIs that will tell you it's working.
Then we run a proper search — typically 200–300+ applicants screened, assessed, interviewed and reference-checked, ending in a shortlist of three candidates for you to choose from.
Support for the first ninety days
Once you select someone, our Post-Hire Support gives you practical resources and guidance to help you onboard, communicate with and manage your new team member effectively from week one.
You don't need previous experience managing offshore team members. That's precisely what the support is for.
The process
A structured 21-day search.
- 01
Discover
Understand your needs.
- 02
Define
Create the right role.
- 03
Source
Search a large candidate pool.
- 04
Assess
Assess skills, personality and experience.
- 05
Interview
Conduct structured video interviews.
- 06
Verify
Check references.
- 07
Shortlist
Present the top 3 candidates.
- 08
Select
You choose who you want to work with.
- 09
Set Up
Get the tools to manage them effectively.
Ready to build capacity without burning out?
Tell us what's taking up your time. We'll help you identify what could be moved offshore, define the right role and find the people to make it happen.
info@scalehorse.com