Guarantee
Hire with confidence.
Recruitment always carries some risk. Our guarantee is designed to make sure that risk isn't carried entirely by you.
Six-Month Replacement Guarantee
If your selected candidate leaves or is determined to be unsuitable for the role within the first six months, ScaleHorse will conduct a replacement search at no additional recruitment fee, subject to the terms of our guarantee.
The guarantee provides a replacement recruitment search — it is not a cash refund.
How it works
What happens if a placement doesn't work out.
- 01
You notify us
Contact us within the six-month period and describe what has happened.
- 02
We review together
We confirm the guarantee applies and review what we learned from the role.
- 03
We search again
A replacement search runs at no additional recruitment fee, subject to terms.
Ready to build capacity without burning out?
Tell us what's taking up your time. We'll help you identify what could be moved offshore, define the right role and find the people to make it happen.
info@scalehorse.com