ScaleHorse

Virtual assistant

Virtual assistant for optometrists

The one-time recruitment fee is USD 2,795 (USD 350 deposit + USD 2,445 on hire). There is no ongoing recruitment markup. The six-month guarantee is a replacement search, not a refund.

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Tell us the role. We'll set up the call.

or book a call directly

A bright hospital corridor with a patient bay and clinical equipment along the wall.

The fee

USD 2,795

Charged once. No monthly markup on the wage.

The shortlist

21 days

The target from an agreed brief to three finalists.

The guarantee

6 months

Another search if it does not work out. Not a refund.

The work

Tasks this hire takes

A virtual assistant for optometrists runs the book, recalls and optical orders.

The optometrist still examines and prescribes.

Two jobs shape a normal week for optometrists: Book eye exams and dispense visits, and send recall reminders for the cycle you set. Firms hire for that rhythm, not for an empty inbox.

  • Book eye exams and dispense visits

  • Send recall reminders for the cycle you set

  • Track optical orders and collections

  • Confirm health-fund details before the visit

  • Chase frames the practice already ordered

Book eye exams and dispense visits. For optometrists, that work sits beside Optomate, Sunix or the practice system. The principal still makes the call above it.

Send recall reminders for the cycle you set. Ask each finalist for optometrists when they last did this, and whether they did it in Optomate, Sunix or the practice system.

The brief for optometrists should treat this as a standing job: track optical orders and collections. Optomate, Sunix or the practice system is where the office checks it.

Confirm health-fund details before the visit. If the hire has not used Optomate, Sunix or the practice system, the first month for optometrists includes learning it, and the principal still reviews the output.

Chase frames the practice already ordered. For optometrists, write down what done looks like, and who is told when it is finished.

Day one

Software in the brief

Name Optomate, Sunix or the practice system in the brief for optometrists when the hire will use it in the first week.

Say whether A recall cycle list is required on day one for optometrists, or taught after the start.

A short task in The optical lab portal can be part of the interview for optometrists, if you want to see the work.

You grant access to A collection SMS template. For optometrists, the hire should have that login before week two.

  • Optomate, Sunix or the practice system

  • A recall cycle list

  • The optical lab portal

  • A collection SMS template

The line

Compliance boundary

The hire does not examine eyes, prescribe, or recommend a lens.

For optometrists, the interview repeats the boundary above. The hire should be able to say what they will not decide.

Who we introduce

Roles we place

We place a practice receptionist and an optical-admin assistant.

Three people are introduced for optometrists. You interview them, and you choose the one who starts.

Pricing

The recruitment fee is USD 2,795, charged once.

USD 350 opens the search. USD 2,445 is due when you select someone.

A monthly markup is a different model. We do not add one.

Charged once

USD 2,795

You pay the person you select directly after that.

Deposit to open the search
USD 350
Balance when you select someone
USD 2,445

USD 350 deposit + USD 2,445 on hire. A monthly markup is a different model.

Guarantee

Six months

If the person you select leaves within six months, we search again.

That second search is not a refund.

What the replacement guarantee covers

How a search works

Process

  1. 01

    Agree the brief

    Agree the tasks, tools and hours

  2. 02

    Search

    We search and assess candidates

  3. 03

    Shortlist

    About 21 days to three finalists is a target

  4. 04

    You choose

    You interview them and you choose

Book a free call when the optometrists brief is ready to open.

The first 90 days

  1. 01

    Days 1 to 30 for optometrists are for learning Optomate, Sunix or the practice system and the way the office already hands work across.

  2. 02

    By day 60 this should be routine for optometrists: Track optical orders and collections.

  3. 03

    The day-90 review asks one question for optometrists: is “Chase frames the practice already ordered” happening without you chasing it?

What we ask before we search

  • On the call for optometrists, we ask who does this today: book eye exams and dispense visits.
  • We ask which of these the hire for optometrists must open on day one: Optomate, Sunix or the practice system, A recall cycle list, The optical lab portal.
  • For optometrists, we ask you to say the line a new starter must not cross.

Shared hours are written into the brief for optometrists before anyone is approached.

Book a call

Tell us the work. We'll introduce three people.

Book a free call

FAQ

Post-Hire Support

We set you up to manage them.

Never managed a remote hire before? We set you up with the tools to manage them: remote time tracking, a business call line with SMS, communication and messaging tools, payments, and onboarding guidance for the first 30, 60 and 90 days.

We guide you through the legal side of hiring offshore (contracts, contractor setup and paying them properly) and keep it simple.

This is general guidance, not a substitute for your own legal or tax adviser.

See Post-Hire Support
  • Onboarding guidance for the first 30, 60 and 90 days
  • Communication tools and response expectations
  • Meeting cadence and management frameworks
  • KPI and performance guidance tailored to the role
  • SOP guidance so knowledge doesn't live in your head
  • Recommended tools for phone, payments, time tracking and messaging
  • Best practices for remote and offshore team management
  • Legal and compliance guide for engaging offshore team members

When you're ready

Send the role. Then pick a time.

A name, a number and the work you want to move. We'll use it to prepare the call.

Start here

Tell us the role. We'll set up the call.

or book a call directly

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