ScaleHorse

Virtual assistant

Virtual assistant for nonprofits

The one-time recruitment fee is USD 2,795 (USD 350 deposit + USD 2,445 on hire). There is no ongoing recruitment markup. The six-month guarantee is a replacement search, not a refund.

Start here

Tell us the role. We'll set up the call.

or book a call directly

Volunteers packing donated food into boxes at a community table.

The fee

USD 2,795

Charged once. No monthly markup on the wage.

The shortlist

21 days

The target from an agreed brief to three finalists.

The guarantee

6 months

Another search if it does not work out. Not a refund.

The work

Tasks this hire takes

A virtual assistant for nonprofits runs donor admin, events and the grant file.

The charity still decides the program and the donor relationship.

Two jobs shape a normal week for nonprofits: Receipt donations in the system you use, and update the donor record after a gift. Firms hire for that rhythm, not for an empty inbox.

  • Receipt donations in the system you use

  • Update the donor record after a gift

  • Chase grant attachments the manager listed

  • Build the event run sheet

  • Prep the board pack from the reports you already have

Receipt donations in the system you use. For nonprofits, that work sits beside Salesforce NPSP, Little Green Light or a spreadsheet you own. The principal still makes the call above it.

Update the donor record after a gift. Ask each finalist for nonprofits when they last did this, and whether they did it in Salesforce NPSP, Little Green Light or a spreadsheet you own.

The brief for nonprofits should treat this as a standing job: chase grant attachments the manager listed. Salesforce NPSP, Little Green Light or a spreadsheet you own is where the office checks it.

Build the event run sheet. If the hire has not used Salesforce NPSP, Little Green Light or a spreadsheet you own, the first month for nonprofits includes learning it, and the principal still reviews the output.

Prep the board pack from the reports you already have. For nonprofits, write down what done looks like, and who is told when it is finished.

Day one

Software in the brief

Name Salesforce NPSP, Little Green Light or a spreadsheet you own in the brief for nonprofits when the hire will use it in the first week.

Say whether Xero for the coded receipt is required on day one for nonprofits, or taught after the start.

A short task in A grant checklist can be part of the interview for nonprofits, if you want to see the work.

You grant access to The event run-sheet template. For nonprofits, the hire should have that login before week two.

  • Salesforce NPSP, Little Green Light or a spreadsheet you own

  • Xero for the coded receipt

  • A grant checklist

  • The event run-sheet template

The line

Compliance boundary

The hire does not change a program, make a public statement, or give tax advice on a gift.

For nonprofits, the interview repeats the boundary above. The hire should be able to say what they will not decide.

Who we introduce

Roles we place

We place an admin assistant and a bookkeeper for the receipt file.

Three people are introduced for nonprofits. You interview them, and you choose the one who starts.

Pricing

The recruitment fee is USD 2,795, charged once.

USD 350 opens the search. USD 2,445 is due when you select someone.

A monthly markup is a different model. We do not add one.

Charged once

USD 2,795

You pay the person you select directly after that.

Deposit to open the search
USD 350
Balance when you select someone
USD 2,445

USD 350 deposit + USD 2,445 on hire. A monthly markup is a different model.

Guarantee

Six months

If the person you select leaves within six months, we search again.

That second search is not a refund.

What the replacement guarantee covers

How a search works

Process

  1. 01

    Agree the brief

    Agree the tasks, tools and hours

  2. 02

    Search

    We search and assess candidates

  3. 03

    Shortlist

    About 21 days to three finalists is a target

  4. 04

    You choose

    You interview them and you choose

Book a free call when the nonprofits brief is ready to open.

The first 90 days

  1. 01

    Days 1 to 30 for nonprofits are for learning Salesforce NPSP, Little Green Light or a spreadsheet you own and the way the office already hands work across.

  2. 02

    By day 60 this should be routine for nonprofits: Chase grant attachments the manager listed.

  3. 03

    The day-90 review asks one question for nonprofits: is “Prep the board pack from the reports you already have” happening without you chasing it?

What we ask before we search

  • On the call for nonprofits, we ask who does this today: receipt donations in the system you use.
  • We ask which of these the hire for nonprofits must open on day one: Salesforce NPSP, Little Green Light or a spreadsheet you own, Xero for the coded receipt, A grant checklist.
  • For nonprofits, we ask you to say the line a new starter must not cross.

Shared hours are written into the brief for nonprofits before anyone is approached.

Book a call

Tell us the work. We'll introduce three people.

Book a free call

FAQ

Post-Hire Support

We set you up to manage them.

Never managed a remote hire before? We set you up with the tools to manage them: remote time tracking, a business call line with SMS, communication and messaging tools, payments, and onboarding guidance for the first 30, 60 and 90 days.

We guide you through the legal side of hiring offshore (contracts, contractor setup and paying them properly) and keep it simple.

This is general guidance, not a substitute for your own legal or tax adviser.

See Post-Hire Support
  • Onboarding guidance for the first 30, 60 and 90 days
  • Communication tools and response expectations
  • Meeting cadence and management frameworks
  • KPI and performance guidance tailored to the role
  • SOP guidance so knowledge doesn't live in your head
  • Recommended tools for phone, payments, time tracking and messaging
  • Best practices for remote and offshore team management
  • Legal and compliance guide for engaging offshore team members

When you're ready

Send the role. Then pick a time.

A name, a number and the work you want to move. We'll use it to prepare the call.

Start here

Tell us the role. We'll set up the call.

or book a call directly

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