ScaleHorse

Virtual assistant

Virtual assistant for strata managers

The one-time recruitment fee is USD 2,795 (USD 350 deposit + USD 2,445 on hire). There is no ongoing recruitment markup. The six-month guarantee is a replacement search, not a refund.

Start here

Tell us the role. We'll set up the call.

or book a call directly

A tall residential apartment building with repeating balconies and windows.

The fee

USD 2,795

Charged once. No monthly markup on the wage.

The shortlist

21 days

The target from an agreed brief to three finalists.

The guarantee

6 months

Another search if it does not work out. Not a refund.

The work

Tasks this hire takes

A virtual assistant for strata managers logs repairs, meetings and the levy chase.

The manager still decides the breach, the levy and the advice to the committee.

Two jobs shape a normal week for strata managers: Log repair requests in StrataMax or Strata Master, and prepare the meeting pack from the manager notes. Firms hire for that rhythm, not for an empty inbox.

  • Log repair requests in StrataMax or Strata Master

  • Prepare the meeting pack from the manager notes

  • Chase levy arrears with the script the manager approved

  • Book contractors the manager already chose

  • File minutes after the manager signs them

Log repair requests in StrataMax or Strata Master. For strata managers, that work sits beside StrataMax, Strata Master or Console. The principal still makes the call above it.

Prepare the meeting pack from the manager notes. Ask each finalist for strata managers when they last did this, and whether they did it in StrataMax, Strata Master or Console.

The brief for strata managers should treat this as a standing job: chase levy arrears with the script the manager approved. StrataMax, Strata Master or Console is where the office checks it.

Book contractors the manager already chose. If the hire has not used StrataMax, Strata Master or Console, the first month for strata managers includes learning it, and the principal still reviews the output.

File minutes after the manager signs them. For strata managers, write down what done looks like, and who is told when it is finished.

Day one

Software in the brief

Name StrataMax, Strata Master or Console in the brief for strata managers when the hire will use it in the first week.

Say whether A repairs log with photos is required on day one for strata managers, or taught after the start.

A short task in The levy script the manager owns can be part of the interview for strata managers, if you want to see the work.

You grant access to A meeting-pack checklist. For strata managers, the hire should have that login before week two.

  • StrataMax, Strata Master or Console

  • A repairs log with photos

  • The levy script the manager owns

  • A meeting-pack checklist

The line

Compliance boundary

The hire does not advise the committee or issue a breach.

For strata managers, the interview repeats the boundary above. The hire should be able to say what they will not decide.

Who we introduce

Roles we place

We place an assistant for the repairs log and the meeting pack.

Three people are introduced for strata managers. You interview them, and you choose the one who starts.

Pricing

The recruitment fee is USD 2,795, charged once.

USD 350 opens the search. USD 2,445 is due when you select someone.

A monthly markup is a different model. We do not add one.

Charged once

USD 2,795

You pay the person you select directly after that.

Deposit to open the search
USD 350
Balance when you select someone
USD 2,445

USD 350 deposit + USD 2,445 on hire. A monthly markup is a different model.

Guarantee

Six months

If the person you select leaves within six months, we search again.

That second search is not a refund.

What the replacement guarantee covers

How a search works

Process

  1. 01

    Agree the brief

    Agree the tasks, tools and hours

  2. 02

    Search

    We search and assess candidates

  3. 03

    Shortlist

    About 21 days to three finalists is a target

  4. 04

    You choose

    You interview them and you choose

Book a free call when the strata managers brief is ready to open.

The first 90 days

  1. 01

    Days 1 to 30 for strata managers are for learning StrataMax, Strata Master or Console and the way the office already hands work across.

  2. 02

    By day 60 this should be routine for strata managers: Chase levy arrears with the script the manager approved.

  3. 03

    The day-90 review asks one question for strata managers: is “File minutes after the manager signs them” happening without you chasing it?

What we ask before we search

  • On the call for strata managers, we ask who does this today: log repair requests in StrataMax or Strata Master.
  • We ask which of these the hire for strata managers must open on day one: StrataMax, Strata Master or Console, A repairs log with photos, The levy script the manager owns.
  • For strata managers, we ask you to say the line a new starter must not cross.

Shared hours are written into the brief for strata managers before anyone is approached.

Book a call

Tell us the work. We'll introduce three people.

Book a free call

FAQ

Post-Hire Support

We set you up to manage them.

Never managed a remote hire before? We set you up with the tools to manage them: remote time tracking, a business call line with SMS, communication and messaging tools, payments, and onboarding guidance for the first 30, 60 and 90 days.

We guide you through the legal side of hiring offshore (contracts, contractor setup and paying them properly) and keep it simple.

This is general guidance, not a substitute for your own legal or tax adviser.

See Post-Hire Support
  • Onboarding guidance for the first 30, 60 and 90 days
  • Communication tools and response expectations
  • Meeting cadence and management frameworks
  • KPI and performance guidance tailored to the role
  • SOP guidance so knowledge doesn't live in your head
  • Recommended tools for phone, payments, time tracking and messaging
  • Best practices for remote and offshore team management
  • Legal and compliance guide for engaging offshore team members

When you're ready

Send the role. Then pick a time.

A name, a number and the work you want to move. We'll use it to prepare the call.

Start here

Tell us the role. We'll set up the call.

or book a call directly

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