ScaleHorse

Virtual assistant

Virtual assistant for migration agents

The one-time recruitment fee is USD 2,795 (USD 350 deposit + USD 2,445 on hire). There is no ongoing recruitment markup. The six-month guarantee is a replacement search, not a refund.

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Tell us the role. We'll set up the call.

or book a call directly

A bronze statue of justice holding scales, standing outside a courthouse.

The fee

USD 2,795

Charged once. No monthly markup on the wage.

The shortlist

21 days

The target from an agreed brief to three finalists.

The guarantee

6 months

Another search if it does not work out. Not a refund.

The work

Tasks this hire takes

A virtual assistant for migration agents chases evidence and keeps the visa file in order.

The agent still gives immigration advice and lodges.

Two jobs shape a normal week for migration agents: Chase identity and employment evidence, and build the document index the agent will check. Firms hire for that rhythm, not for an empty inbox.

  • Chase identity and employment evidence

  • Build the document index the agent will check

  • Diary the deadlines the agent entered

  • Prepare the upload pack for the agent to lodge

  • Update the client on missing items only

Chase identity and employment evidence. For migration agents, that work sits beside Edge, Migrate or the firm CRM. The principal still makes the call above it.

Build the document index the agent will check. Ask each finalist for migration agents when they last did this, and whether they did it in Edge, Migrate or the firm CRM.

The brief for migration agents should treat this as a standing job: diary the deadlines the agent entered. Edge, Migrate or the firm CRM is where the office checks it.

Prepare the upload pack for the agent to lodge. If the hire has not used Edge, Migrate or the firm CRM, the first month for migration agents includes learning it, and the principal still reviews the output.

Update the client on missing items only. For migration agents, write down what done looks like, and who is told when it is finished.

Day one

Software in the brief

Name Edge, Migrate or the firm CRM in the brief for migration agents when the hire will use it in the first week.

Say whether ImmiAccount only if the agent is doing the lodgement is required on day one for migration agents, or taught after the start.

A short task in A document checklist per visa can be part of the interview for migration agents, if you want to see the work.

You grant access to A deadline diary the agent owns. For migration agents, the hire should have that login before week two.

  • Edge, Migrate or the firm CRM

  • ImmiAccount only if the agent is doing the lodgement

  • A document checklist per visa

  • A deadline diary the agent owns

The line

Compliance boundary

The hire does not give immigration advice or lodge an application.

For migration agents, the interview repeats the boundary above. The hire should be able to say what they will not decide.

Who we introduce

Roles we place

We place an assistant for the evidence file and the client chase.

Three people are introduced for migration agents. You interview them, and you choose the one who starts.

Pricing

The recruitment fee is USD 2,795, charged once.

USD 350 opens the search. USD 2,445 is due when you select someone.

A monthly markup is a different model. We do not add one.

Charged once

USD 2,795

You pay the person you select directly after that.

Deposit to open the search
USD 350
Balance when you select someone
USD 2,445

USD 350 deposit + USD 2,445 on hire. A monthly markup is a different model.

Guarantee

Six months

If the person you select leaves within six months, we search again.

That second search is not a refund.

What the replacement guarantee covers

How a search works

Process

  1. 01

    Agree the brief

    Agree the tasks, tools and hours

  2. 02

    Search

    We search and assess candidates

  3. 03

    Shortlist

    About 21 days to three finalists is a target

  4. 04

    You choose

    You interview them and you choose

Book a free call when the migration agents brief is ready to open.

The first 90 days

  1. 01

    Days 1 to 30 for migration agents are for learning Edge, Migrate or the firm CRM and the way the office already hands work across.

  2. 02

    By day 60 this should be routine for migration agents: Diary the deadlines the agent entered.

  3. 03

    The day-90 review asks one question for migration agents: is “Update the client on missing items only” happening without you chasing it?

What we ask before we search

  • On the call for migration agents, we ask who does this today: chase identity and employment evidence.
  • We ask which of these the hire for migration agents must open on day one: Edge, Migrate or the firm CRM, ImmiAccount only if the agent is doing the lodgement, A document checklist per visa.
  • For migration agents, we ask you to say the line a new starter must not cross.

Shared hours are written into the brief for migration agents before anyone is approached.

Book a call

Tell us the work. We'll introduce three people.

Book a free call

FAQ

Post-Hire Support

We set you up to manage them.

Never managed a remote hire before? We set you up with the tools to manage them: remote time tracking, a business call line with SMS, communication and messaging tools, payments, and onboarding guidance for the first 30, 60 and 90 days.

We guide you through the legal side of hiring offshore (contracts, contractor setup and paying them properly) and keep it simple.

This is general guidance, not a substitute for your own legal or tax adviser.

See Post-Hire Support
  • Onboarding guidance for the first 30, 60 and 90 days
  • Communication tools and response expectations
  • Meeting cadence and management frameworks
  • KPI and performance guidance tailored to the role
  • SOP guidance so knowledge doesn't live in your head
  • Recommended tools for phone, payments, time tracking and messaging
  • Best practices for remote and offshore team management
  • Legal and compliance guide for engaging offshore team members

When you're ready

Send the role. Then pick a time.

A name, a number and the work you want to move. We'll use it to prepare the call.

Start here

Tell us the role. We'll set up the call.

or book a call directly

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