ScaleHorse

Virtual assistant

Virtual assistant for psychology

The one-time recruitment fee is USD 2,795 (USD 350 deposit + USD 2,445 on hire). There is no ongoing recruitment markup. The six-month guarantee is a replacement search, not a refund.

Start here

Tell us the role. We'll set up the call.

or book a call directly

Two colleagues in conversation across a small table in a bright office.

The fee

USD 2,795

Charged once. No monthly markup on the wage.

The shortlist

21 days

The target from an agreed brief to three finalists.

The guarantee

6 months

Another search if it does not work out. Not a refund.

The work

Tasks this hire takes

A virtual assistant for psychology manages the diary, reminders and intake forms.

The psychologist still assesses and provides the session.

Two jobs shape a normal week for psychology: Book sessions inside the confidentiality rules you set, and send intake forms before the first visit. Firms hire for that rhythm, not for an empty inbox.

  • Book sessions inside the confidentiality rules you set

  • Send intake forms before the first visit

  • Place reminder texts the practice approved

  • Track mental health treatment plan session counts

  • Receipt fees without putting clinical detail in the books

Book sessions inside the confidentiality rules you set. For psychology, that work sits beside Halaxy, Cliniko or Power Diary. The principal still makes the call above it.

Send intake forms before the first visit. Ask each finalist for psychology when they last did this, and whether they did it in Halaxy, Cliniko or Power Diary.

The brief for psychology should treat this as a standing job: place reminder texts the practice approved. Halaxy, Cliniko or Power Diary is where the office checks it.

Track mental health treatment plan session counts. If the hire has not used Halaxy, Cliniko or Power Diary, the first month for psychology includes learning it, and the principal still reviews the output.

Receipt fees without putting clinical detail in the books. For psychology, write down what done looks like, and who is told when it is finished.

Day one

Software in the brief

Name Halaxy, Cliniko or Power Diary in the brief for psychology when the hire will use it in the first week.

Say whether A calendar with initials, not a public diagnosis is required on day one for psychology, or taught after the start.

A short task in The reminder template the psychologist approved can be part of the interview for psychology, if you want to see the work.

You grant access to Xero with no clinical notes in the memo. For psychology, the hire should have that login before week two.

  • Halaxy, Cliniko or Power Diary

  • A calendar with initials, not a public diagnosis

  • The reminder template the psychologist approved

  • Xero with no clinical notes in the memo

The line

Compliance boundary

The hire does not counsel, assess risk, or read session notes unless the brief says so.

For psychology, the interview repeats the boundary above. The hire should be able to say what they will not decide.

Who we introduce

Roles we place

We place a receptionist and an admin assistant for the practice.

Three people are introduced for psychology. You interview them, and you choose the one who starts.

Pricing

The recruitment fee is USD 2,795, charged once.

USD 350 opens the search. USD 2,445 is due when you select someone.

A monthly markup is a different model. We do not add one.

Charged once

USD 2,795

You pay the person you select directly after that.

Deposit to open the search
USD 350
Balance when you select someone
USD 2,445

USD 350 deposit + USD 2,445 on hire. A monthly markup is a different model.

Guarantee

Six months

If the person you select leaves within six months, we search again.

That second search is not a refund.

What the replacement guarantee covers

How a search works

Process

  1. 01

    Agree the brief

    Agree the tasks, tools and hours

  2. 02

    Search

    We search and assess candidates

  3. 03

    Shortlist

    About 21 days to three finalists is a target

  4. 04

    You choose

    You interview them and you choose

Book a free call when the psychology brief is ready to open.

The first 90 days

  1. 01

    Days 1 to 30 for psychology are for learning Halaxy, Cliniko or Power Diary and the way the office already hands work across.

  2. 02

    By day 60 this should be routine for psychology: Place reminder texts the practice approved.

  3. 03

    The day-90 review asks one question for psychology: is “Receipt fees without putting clinical detail in the books” happening without you chasing it?

What we ask before we search

  • On the call for psychology, we ask who does this today: book sessions inside the confidentiality rules you set.
  • We ask which of these the hire for psychology must open on day one: Halaxy, Cliniko or Power Diary, A calendar with initials, not a public diagnosis, The reminder template the psychologist approved.
  • For psychology, we ask you to say the line a new starter must not cross.

Shared hours are written into the brief for psychology before anyone is approached.

Book a call

Tell us the work. We'll introduce three people.

Book a free call

FAQ

Post-Hire Support

We set you up to manage them.

Never managed a remote hire before? We set you up with the tools to manage them: remote time tracking, a business call line with SMS, communication and messaging tools, payments, and onboarding guidance for the first 30, 60 and 90 days.

We guide you through the legal side of hiring offshore (contracts, contractor setup and paying them properly) and keep it simple.

This is general guidance, not a substitute for your own legal or tax adviser.

See Post-Hire Support
  • Onboarding guidance for the first 30, 60 and 90 days
  • Communication tools and response expectations
  • Meeting cadence and management frameworks
  • KPI and performance guidance tailored to the role
  • SOP guidance so knowledge doesn't live in your head
  • Recommended tools for phone, payments, time tracking and messaging
  • Best practices for remote and offshore team management
  • Legal and compliance guide for engaging offshore team members

When you're ready

Send the role. Then pick a time.

A name, a number and the work you want to move. We'll use it to prepare the call.

Start here

Tell us the role. We'll set up the call.

or book a call directly

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