Virtual assistant
Virtual assistant for medical practices
The one-time recruitment fee is USD 2,795 (USD 350 deposit + USD 2,445 on hire). There is no ongoing recruitment markup. The six-month guarantee is a replacement search, not a refund.
The fee
USD 2,795
Charged once. No monthly markup on the wage.
The shortlist
21 days
The target from an agreed brief to three finalists.
The guarantee
6 months
Another search if it does not work out. Not a refund.
The work
Tasks this hire takes
A virtual assistant for medical practices runs recalls, referrals and the appointment book.
The doctor still consults, prescribes and writes the notes.
Two jobs shape a normal week for medical practices: Book patients in Best Practice or MedicalDirector, and send recalls the practice protocol lists. Firms hire for that rhythm, not for an empty inbox.
Book patients in Best Practice or MedicalDirector
Send recalls the practice protocol lists
Scan referrals into the file the doctor owns
Confirm specialist appointments the doctor requested
Chase unpaid private invoices the practice approved
Book patients in Best Practice or MedicalDirector. For medical practices, that work sits beside HotDoc or Healthengine for the public book. The principal still makes the call above it.
Send recalls the practice protocol lists. Ask each finalist for medical practices when they last did this, and whether they did it in Best Practice or MedicalDirector.
The brief for medical practices should treat this as a standing job: scan referrals into the file the doctor owns. Best Practice or MedicalDirector is where the office checks it.
Confirm specialist appointments the doctor requested. If the hire has not used Best Practice or MedicalDirector, the first month for medical practices includes learning it, and the principal still reviews the output.
Chase unpaid private invoices the practice approved. For medical practices, write down what done looks like, and who is told when it is finished.
Day one
Software in the brief
Name Best Practice or MedicalDirector in the brief for medical practices when the hire will use it in the first week.
Say whether HotDoc or Healthengine for the public book is required on day one for medical practices, or taught after the start.
A short task in A recall list signed by the practice can be part of the interview for medical practices, if you want to see the work.
You grant access to The private billing rules the practice wrote. For medical practices, the hire should have that login before week two.
Best Practice or MedicalDirector
HotDoc or Healthengine for the public book
A recall list signed by the practice
The private billing rules the practice wrote
The line
Compliance boundary
The hire does not triage, prescribe, or give medical advice.
For medical practices, the interview repeats the boundary above. The hire should be able to say what they will not decide.
Who we introduce
Roles we place
We place a medical receptionist and an admin assistant.
Three people are introduced for medical practices. You interview them, and you choose the one who starts.
Pricing
The recruitment fee is USD 2,795, charged once.
USD 350 opens the search. USD 2,445 is due when you select someone.
A monthly markup is a different model. We do not add one.
Charged once
USD 2,795
You pay the person you select directly after that.
- Deposit to open the search
- USD 350
- Balance when you select someone
- USD 2,445
USD 350 deposit + USD 2,445 on hire. A monthly markup is a different model.
Guarantee
Six months
If the person you select leaves within six months, we search again.
That second search is not a refund.
What the replacement guarantee coversHow a search works
Process
- 01
Agree the brief
Agree the tasks, tools and hours
- 02
Search
We search and assess candidates
- 03
Shortlist
About 21 days to three finalists is a target
- 04
You choose
You interview them and you choose
Book a free call when the medical practices brief is ready to open.
The first 90 days
- 01
Days 1 to 30 for medical practices are for learning Best Practice or MedicalDirector and the way the office already hands work across.
- 02
By day 60 this should be routine for medical practices: Scan referrals into the file the doctor owns.
- 03
The day-90 review asks one question for medical practices: is “Chase unpaid private invoices the practice approved” happening without you chasing it?
What we ask before we search
- On the call for medical practices, we ask who does this today: book patients in Best Practice or MedicalDirector.
- We ask which of these the hire for medical practices must open on day one: Best Practice or MedicalDirector, HotDoc or Healthengine for the public book, A recall list signed by the practice.
- For medical practices, we ask you to say the line a new starter must not cross.
Shared hours are written into the brief for medical practices before anyone is approached.
Book a call
Tell us the work. We'll introduce three people.
FAQ
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Post-Hire Support
We set you up to manage them.
Never managed a remote hire before? We set you up with the tools to manage them: remote time tracking, a business call line with SMS, communication and messaging tools, payments, and onboarding guidance for the first 30, 60 and 90 days.
We guide you through the legal side of hiring offshore (contracts, contractor setup and paying them properly) and keep it simple.
This is general guidance, not a substitute for your own legal or tax adviser.
See Post-Hire Support- Onboarding guidance for the first 30, 60 and 90 days
- Communication tools and response expectations
- Meeting cadence and management frameworks
- KPI and performance guidance tailored to the role
- SOP guidance so knowledge doesn't live in your head
- Recommended tools for phone, payments, time tracking and messaging
- Best practices for remote and offshore team management
- Legal and compliance guide for engaging offshore team members
When you're ready
Send the role. Then pick a time.
A name, a number and the work you want to move. We'll use it to prepare the call.