ScaleHorse

Virtual assistant

Virtual assistant for wholesale

The one-time recruitment fee is USD 2,795 (USD 350 deposit + USD 2,445 on hire). There is no ongoing recruitment markup. The six-month guarantee is a replacement search, not a refund.

Start here

Tell us the role. We'll set up the call.

or book a call directly

A warehouse aisle of pallet racking with a worker walking the floor.

The fee

USD 2,795

Charged once. No monthly markup on the wage.

The shortlist

21 days

The target from an agreed brief to three finalists.

The guarantee

6 months

Another search if it does not work out. Not a refund.

The work

Tasks this hire takes

A virtual assistant for wholesale runs orders, stock admin and the customer account chase.

The owner still sets the price and the credit limit.

Two jobs shape a normal week for wholesale distribution: Enter orders into Unleashed, Cin7 or DEAR, and chase backorders and ETAs. Firms hire for that rhythm, not for an empty inbox.

  • Enter orders into Unleashed, Cin7 or DEAR

  • Chase backorders and ETAs

  • Update the price list only when you send the new file

  • Reconcile customer payments to the account

  • Prep the pick exception list for the warehouse

Enter orders into Unleashed, Cin7 or DEAR. For wholesale distribution, that work sits beside Xero for the customer account. The principal still makes the call above it.

Chase backorders and ETAs. Ask each finalist for wholesale distribution when they last did this, and whether they did it in Unleashed, Cin7 or DEAR Inventory.

The brief for wholesale distribution should treat this as a standing job: update the price list only when you send the new file. Unleashed, Cin7 or DEAR Inventory is where the office checks it.

Reconcile customer payments to the account. If the hire has not used Unleashed, Cin7 or DEAR Inventory, the first month for wholesale distribution includes learning it, and the principal still reviews the output.

Prep the pick exception list for the warehouse. For wholesale distribution, write down what done looks like, and who is told when it is finished.

Day one

Software in the brief

Name Unleashed, Cin7 or DEAR Inventory in the brief for wholesale distribution when the hire will use it in the first week.

Say whether Xero for the customer account is required on day one for wholesale distribution, or taught after the start.

A short task in A backorder list can be part of the interview for wholesale distribution, if you want to see the work.

You grant access to The price file you control. For wholesale distribution, the hire should have that login before week two.

  • Unleashed, Cin7 or DEAR Inventory

  • Xero for the customer account

  • A backorder list

  • The price file you control

The line

Compliance boundary

The hire does not change a price or extend credit unless the brief says so.

For wholesale distribution, the interview repeats the boundary above. The hire should be able to say what they will not decide.

Who we introduce

Roles we place

We place an order-desk assistant and a bookkeeper.

Three people are introduced for wholesale distribution. You interview them, and you choose the one who starts.

Pricing

The recruitment fee is USD 2,795, charged once.

USD 350 opens the search. USD 2,445 is due when you select someone.

A monthly markup is a different model. We do not add one.

Charged once

USD 2,795

You pay the person you select directly after that.

Deposit to open the search
USD 350
Balance when you select someone
USD 2,445

USD 350 deposit + USD 2,445 on hire. A monthly markup is a different model.

Guarantee

Six months

If the person you select leaves within six months, we search again.

That second search is not a refund.

What the replacement guarantee covers

How a search works

Process

  1. 01

    Agree the brief

    Agree the tasks, tools and hours

  2. 02

    Search

    We search and assess candidates

  3. 03

    Shortlist

    About 21 days to three finalists is a target

  4. 04

    You choose

    You interview them and you choose

Book a free call when the wholesale distribution brief is ready to open.

The first 90 days

  1. 01

    Days 1 to 30 for wholesale distribution are for learning Unleashed, Cin7 or DEAR Inventory and the way the office already hands work across.

  2. 02

    By day 60 this should be routine for wholesale distribution: Update the price list only when you send the new file.

  3. 03

    The day-90 review asks one question for wholesale distribution: is “Prep the pick exception list for the warehouse” happening without you chasing it?

What we ask before we search

  • On the call for wholesale distribution, we ask who does this today: enter orders into Unleashed, Cin7 or DEAR.
  • We ask which of these the hire for wholesale distribution must open on day one: Unleashed, Cin7 or DEAR Inventory, Xero for the customer account, A backorder list.
  • For wholesale distribution, we ask you to say the line a new starter must not cross.

Shared hours are written into the brief for wholesale distribution before anyone is approached.

Book a call

Tell us the work. We'll introduce three people.

Book a free call

FAQ

Post-Hire Support

We set you up to manage them.

Never managed a remote hire before? We set you up with the tools to manage them: remote time tracking, a business call line with SMS, communication and messaging tools, payments, and onboarding guidance for the first 30, 60 and 90 days.

We guide you through the legal side of hiring offshore (contracts, contractor setup and paying them properly) and keep it simple.

This is general guidance, not a substitute for your own legal or tax adviser.

See Post-Hire Support
  • Onboarding guidance for the first 30, 60 and 90 days
  • Communication tools and response expectations
  • Meeting cadence and management frameworks
  • KPI and performance guidance tailored to the role
  • SOP guidance so knowledge doesn't live in your head
  • Recommended tools for phone, payments, time tracking and messaging
  • Best practices for remote and offshore team management
  • Legal and compliance guide for engaging offshore team members

When you're ready

Send the role. Then pick a time.

A name, a number and the work you want to move. We'll use it to prepare the call.

Start here

Tell us the role. We'll set up the call.

or book a call directly

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