ScaleHorse

Trades & Home Services

Virtual assistant for trades

The one-time recruitment fee is USD 2,795 (USD 350 deposit + USD 2,445 on hire). There is no ongoing recruitment markup. The six-month guarantee is a replacement search, not a refund.

Start here

Tell us the role. We'll set up the call.

or book a call directly

A welder in a workshop, helmet down, working on a metal frame.

The fee

USD 2,795

Charged once. No monthly markup on the wage.

The shortlist

21 days

The target from an agreed brief to three finalists.

The guarantee

6 months

Another search if it does not work out. Not a refund.

The work

Tasks this hire takes

A virtual assistant for trades books jobs, chases quotes and keeps the day board current.

The tradie still prices the job and does the work.

Two jobs shape a normal week for trades & home services: Book jobs into ServiceM8, Tradify or Fergus, and send the quote the owner already priced. Firms hire for that rhythm, not for an empty inbox.

  • Book jobs into ServiceM8, Tradify or Fergus

  • Send the quote the owner already priced

  • Confirm access and parking the day before

  • Chase unpaid invoices after the job

  • Order parts the owner approved

Book jobs into ServiceM8, Tradify or Fergus. For trades & home services, that work sits beside A job board the techs actually open. The principal still makes the call above it.

Send the quote the owner already priced. Ask each finalist for trades & home services when they last did this, and whether they did it in ServiceM8, Tradify, Fergus or AroFlo.

The brief for trades & home services should treat this as a standing job: confirm access and parking the day before. ServiceM8, Tradify, Fergus or AroFlo is where the office checks it.

Chase unpaid invoices after the job. If the hire has not used ServiceM8, Tradify, Fergus or AroFlo, the first month for trades & home services includes learning it, and the principal still reviews the output.

Order parts the owner approved. For trades & home services, write down what done looks like, and who is told when it is finished.

Day one

Software in the brief

Name ServiceM8, Tradify, Fergus or AroFlo in the brief for trades & home services when the hire will use it in the first week.

Say whether A job board the techs actually open is required on day one for trades & home services, or taught after the start.

A short task in Xero for invoices the owner coded can be part of the interview for trades & home services, if you want to see the work.

You grant access to SMS templates for on-the-way messages. For trades & home services, the hire should have that login before week two.

  • ServiceM8, Tradify, Fergus or AroFlo

  • A job board the techs actually open

  • Xero for invoices the owner coded

  • SMS templates for on-the-way messages

The line

Compliance boundary

The hire does not price regulated work or sign off a safety certificate.

For trades & home services, the interview repeats the boundary above. The hire should be able to say what they will not decide.

Who we introduce

Roles we place

We place a scheduler, a receptionist and a bookkeeper.

Three people are introduced for trades & home services. You interview them, and you choose the one who starts.

Pricing

The recruitment fee is USD 2,795, charged once.

USD 350 opens the search. USD 2,445 is due when you select someone.

A monthly markup is a different model. We do not add one.

Charged once

USD 2,795

You pay the person you select directly after that.

Deposit to open the search
USD 350
Balance when you select someone
USD 2,445

USD 350 deposit + USD 2,445 on hire. A monthly markup is a different model.

Guarantee

Six months

If the person you select leaves within six months, we search again.

That second search is not a refund.

What the replacement guarantee covers

How a search works

Process

  1. 01

    Agree the brief

    Agree the tasks, tools and hours

  2. 02

    Search

    We search and assess candidates

  3. 03

    Shortlist

    About 21 days to three finalists is a target

  4. 04

    You choose

    You interview them and you choose

Book a free call when the trades & home services brief is ready to open.

The first 90 days

  1. 01

    Days 1 to 30 for trades & home services are for learning ServiceM8, Tradify, Fergus or AroFlo and the way the office already hands work across.

  2. 02

    By day 60 this should be routine for trades & home services: Confirm access and parking the day before.

  3. 03

    The day-90 review asks one question for trades & home services: is “Order parts the owner approved” happening without you chasing it?

What we ask before we search

  • On the call for trades & home services, we ask who does this today: book jobs into ServiceM8, Tradify or Fergus.
  • We ask which of these the hire for trades & home services must open on day one: ServiceM8, Tradify, Fergus or AroFlo, A job board the techs actually open, Xero for invoices the owner coded.
  • For trades & home services, we ask you to say the line a new starter must not cross.

Shared hours are written into the brief for trades & home services before anyone is approached.

Book a call

Tell us the work. We'll introduce three people.

Book a free call

FAQ

Post-Hire Support

We set you up to manage them.

Never managed a remote hire before? We set you up with the tools to manage them: remote time tracking, a business call line with SMS, communication and messaging tools, payments, and onboarding guidance for the first 30, 60 and 90 days.

We guide you through the legal side of hiring offshore (contracts, contractor setup and paying them properly) and keep it simple.

This is general guidance, not a substitute for your own legal or tax adviser.

See Post-Hire Support
  • Onboarding guidance for the first 30, 60 and 90 days
  • Communication tools and response expectations
  • Meeting cadence and management frameworks
  • KPI and performance guidance tailored to the role
  • SOP guidance so knowledge doesn't live in your head
  • Recommended tools for phone, payments, time tracking and messaging
  • Best practices for remote and offshore team management
  • Legal and compliance guide for engaging offshore team members

When you're ready

Send the role. Then pick a time.

A name, a number and the work you want to move. We'll use it to prepare the call.

Start here

Tell us the role. We'll set up the call.

or book a call directly

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