NDIS plan managers
Virtual assistant for ndis plan managers
The one-time recruitment fee is USD 2,795 (USD 350 deposit + USD 2,445 on hire). There is no ongoing recruitment markup. The six-month guarantee is a replacement search, not a refund.
The fee
USD 2,795
Charged once. No monthly markup on the wage.
The shortlist
21 days
The target from an agreed brief to three finalists.
The guarantee
6 months
Another search if it does not work out. Not a refund.
The work
Tasks this hire takes
A virtual assistant for NDIS plan managers checks invoices and chases providers.
The plan manager still applies the scheme rules.
Two jobs shape a normal week for ndis plan managers: Check invoices against the booking and the price list you use, and chase missing provider details. Firms hire for that rhythm, not for an empty inbox.
Check invoices against the booking and the price list you use
Chase missing provider details
Update the budget tracker from paid invoices
Flag items outside the rules you wrote
File remittances to the participant record
Check invoices against the booking and the price list you use. For ndis plan managers, that work sits beside SupportAbility or the plan tool you use. The principal still makes the call above it.
Chase missing provider details. Ask each finalist for ndis plan managers when they last did this, and whether they did it in SupportAbility or the plan tool you use.
The brief for ndis plan managers should treat this as a standing job: update the budget tracker from paid invoices. SupportAbility or the plan tool you use is where the office checks it.
Flag items outside the rules you wrote. If the hire has not used SupportAbility or the plan tool you use, the first month for ndis plan managers includes learning it, and the principal still reviews the output.
File remittances to the participant record. For ndis plan managers, write down what done looks like, and who is told when it is finished.
Day one
Software in the brief
Name SupportAbility or the plan tool you use in the brief for ndis plan managers when the hire will use it in the first week.
Say whether The price list you maintain is required on day one for ndis plan managers, or taught after the start.
A short task in A budget tracker can be part of the interview for ndis plan managers, if you want to see the work.
You grant access to An exception queue for the plan manager. For ndis plan managers, the hire should have that login before week two.
SupportAbility or the plan tool you use
The price list you maintain
A budget tracker
An exception queue for the plan manager
The line
Compliance boundary
The hire does not interpret the scheme or tell a participant what they can buy.
For ndis plan managers, the interview repeats the boundary above. The hire should be able to say what they will not decide.
Who we introduce
Roles we place
We place an invoice assistant and a bookkeeper for the payment file.
Three people are introduced for ndis plan managers. You interview them, and you choose the one who starts.
Pricing
The recruitment fee is USD 2,795, charged once.
USD 350 opens the search. USD 2,445 is due when you select someone.
A monthly markup is a different model. We do not add one.
Charged once
USD 2,795
You pay the person you select directly after that.
- Deposit to open the search
- USD 350
- Balance when you select someone
- USD 2,445
USD 350 deposit + USD 2,445 on hire. A monthly markup is a different model.
Guarantee
Six months
If the person you select leaves within six months, we search again.
That second search is not a refund.
What the replacement guarantee coversHow a search works
Process
- 01
Agree the brief
Agree the tasks, tools and hours
- 02
Search
We search and assess candidates
- 03
Shortlist
About 21 days to three finalists is a target
- 04
You choose
You interview them and you choose
Book a free call when the ndis plan managers brief is ready to open.
The first 90 days
- 01
Days 1 to 30 for ndis plan managers are for learning SupportAbility or the plan tool you use and the way the office already hands work across.
- 02
By day 60 this should be routine for ndis plan managers: Update the budget tracker from paid invoices.
- 03
The day-90 review asks one question for ndis plan managers: is “File remittances to the participant record” happening without you chasing it?
What we ask before we search
- On the call for ndis plan managers, we ask who does this today: check invoices against the booking and the price list you use.
- We ask which of these the hire for ndis plan managers must open on day one: SupportAbility or the plan tool you use, The price list you maintain, A budget tracker.
- For ndis plan managers, we ask you to say the line a new starter must not cross.
Shared hours are written into the brief for ndis plan managers before anyone is approached.
Book a call
Tell us the work. We'll introduce three people.
FAQ
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Post-Hire Support
We set you up to manage them.
Never managed a remote hire before? We set you up with the tools to manage them: remote time tracking, a business call line with SMS, communication and messaging tools, payments, and onboarding guidance for the first 30, 60 and 90 days.
We guide you through the legal side of hiring offshore (contracts, contractor setup and paying them properly) and keep it simple.
This is general guidance, not a substitute for your own legal or tax adviser.
See Post-Hire Support- Onboarding guidance for the first 30, 60 and 90 days
- Communication tools and response expectations
- Meeting cadence and management frameworks
- KPI and performance guidance tailored to the role
- SOP guidance so knowledge doesn't live in your head
- Recommended tools for phone, payments, time tracking and messaging
- Best practices for remote and offshore team management
- Legal and compliance guide for engaging offshore team members
When you're ready
Send the role. Then pick a time.
A name, a number and the work you want to move. We'll use it to prepare the call.