ScaleHorse

Virtual assistant

Virtual assistant for cleaning companies

The one-time recruitment fee is USD 2,795 (USD 350 deposit + USD 2,445 on hire). There is no ongoing recruitment markup. The six-month guarantee is a replacement search, not a refund.

Start here

Tell us the role. We'll set up the call.

or book a call directly

A cleaner in yellow gloves wiping a kitchen counter beside a spray bottle.

The fee

USD 2,795

Charged once. No monthly markup on the wage.

The shortlist

21 days

The target from an agreed brief to three finalists.

The guarantee

6 months

Another search if it does not work out. Not a refund.

The work

Tasks this hire takes

A virtual assistant for cleaning companies builds the roster, confirms jobs and chases extras.

The owner still prices the site and manages the crew.

Two jobs shape a normal week for cleaning services: Confirm job scope the night before, and update the roster in the scheduling tool. Firms hire for that rhythm, not for an empty inbox.

  • Confirm job scope the night before

  • Update the roster in the scheduling tool

  • Log extras the client requested for the owner to price

  • Chase invoices after the clean

  • Text the crew the site notes you approved

Confirm job scope the night before. For cleaning services, that work sits beside ServiceM8, Launch27 or Jobber. The principal still makes the call above it.

Update the roster in the scheduling tool. Ask each finalist for cleaning services when they last did this, and whether they did it in ServiceM8, Launch27 or Jobber.

The brief for cleaning services should treat this as a standing job: log extras the client requested for the owner to price. ServiceM8, Launch27 or Jobber is where the office checks it.

Chase invoices after the clean. If the hire has not used ServiceM8, Launch27 or Jobber, the first month for cleaning services includes learning it, and the principal still reviews the output.

Text the crew the site notes you approved. For cleaning services, write down what done looks like, and who is told when it is finished.

Day one

Software in the brief

Name ServiceM8, Launch27 or Jobber in the brief for cleaning services when the hire will use it in the first week.

Say whether A roster the owner approves is required on day one for cleaning services, or taught after the start.

A short task in SMS for crew notes can be part of the interview for cleaning services, if you want to see the work.

You grant access to Xero for the invoice the owner coded. For cleaning services, the hire should have that login before week two.

  • ServiceM8, Launch27 or Jobber

  • A roster the owner approves

  • SMS for crew notes

  • Xero for the invoice the owner coded

The line

Compliance boundary

The hire does not price a new site or supervise the clean.

For cleaning services, the interview repeats the boundary above. The hire should be able to say what they will not decide.

Who we introduce

Roles we place

We place a scheduler and a bookkeeper.

Three people are introduced for cleaning services. You interview them, and you choose the one who starts.

Pricing

The recruitment fee is USD 2,795, charged once.

USD 350 opens the search. USD 2,445 is due when you select someone.

A monthly markup is a different model. We do not add one.

Charged once

USD 2,795

You pay the person you select directly after that.

Deposit to open the search
USD 350
Balance when you select someone
USD 2,445

USD 350 deposit + USD 2,445 on hire. A monthly markup is a different model.

Guarantee

Six months

If the person you select leaves within six months, we search again.

That second search is not a refund.

What the replacement guarantee covers

How a search works

Process

  1. 01

    Agree the brief

    Agree the tasks, tools and hours

  2. 02

    Search

    We search and assess candidates

  3. 03

    Shortlist

    About 21 days to three finalists is a target

  4. 04

    You choose

    You interview them and you choose

Book a free call when the cleaning services brief is ready to open.

The first 90 days

  1. 01

    Days 1 to 30 for cleaning services are for learning ServiceM8, Launch27 or Jobber and the way the office already hands work across.

  2. 02

    By day 60 this should be routine for cleaning services: Log extras the client requested for the owner to price.

  3. 03

    The day-90 review asks one question for cleaning services: is “Text the crew the site notes you approved” happening without you chasing it?

What we ask before we search

  • On the call for cleaning services, we ask who does this today: confirm job scope the night before.
  • We ask which of these the hire for cleaning services must open on day one: ServiceM8, Launch27 or Jobber, A roster the owner approves, SMS for crew notes.
  • For cleaning services, we ask you to say the line a new starter must not cross.

Shared hours are written into the brief for cleaning services before anyone is approached.

Book a call

Tell us the work. We'll introduce three people.

Book a free call

FAQ

Post-Hire Support

We set you up to manage them.

Never managed a remote hire before? We set you up with the tools to manage them: remote time tracking, a business call line with SMS, communication and messaging tools, payments, and onboarding guidance for the first 30, 60 and 90 days.

We guide you through the legal side of hiring offshore (contracts, contractor setup and paying them properly) and keep it simple.

This is general guidance, not a substitute for your own legal or tax adviser.

See Post-Hire Support
  • Onboarding guidance for the first 30, 60 and 90 days
  • Communication tools and response expectations
  • Meeting cadence and management frameworks
  • KPI and performance guidance tailored to the role
  • SOP guidance so knowledge doesn't live in your head
  • Recommended tools for phone, payments, time tracking and messaging
  • Best practices for remote and offshore team management
  • Legal and compliance guide for engaging offshore team members

When you're ready

Send the role. Then pick a time.

A name, a number and the work you want to move. We'll use it to prepare the call.

Start here

Tell us the role. We'll set up the call.

or book a call directly

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