ScaleHorse

Virtual assistant

Virtual assistant for pharmacies

The one-time recruitment fee is USD 2,795 (USD 350 deposit + USD 2,445 on hire). There is no ongoing recruitment markup. The six-month guarantee is a replacement search, not a refund.

Start here

Tell us the role. We'll set up the call.

or book a call directly

Shelves of medicine bottles and packets in a pharmacy.

The fee

USD 2,795

Charged once. No monthly markup on the wage.

The shortlist

21 days

The target from an agreed brief to three finalists.

The guarantee

6 months

Another search if it does not work out. Not a refund.

The work

Tasks this hire takes

A virtual assistant for pharmacies handles supplier admin, roster notes and the customer inbox.

The pharmacist still dispenses and counsels.

Two jobs shape a normal week for pharmacies: Chase supplier invoices and credits, and update the roster notes the pharmacist approved. Firms hire for that rhythm, not for an empty inbox.

  • Chase supplier invoices and credits

  • Update the roster notes the pharmacist approved

  • Reply to click-and-collect messages from the script

  • Log Webster or DA orders for the pharmacist to check

  • File compliance admin the pharmacist signed

Chase supplier invoices and credits. For pharmacies, that work sits beside The dispense system, view only unless the brief says otherwise. The principal still makes the call above it.

Update the roster notes the pharmacist approved. Ask each finalist for pharmacies when they last did this, and whether they did it in The dispense system, view only unless the brief says otherwise.

The brief for pharmacies should treat this as a standing job: reply to click-and-collect messages from the script. The dispense system, view only unless the brief says otherwise is where the office checks it.

Log Webster or DA orders for the pharmacist to check. If the hire has not used The dispense system, view only unless the brief says otherwise, the first month for pharmacies includes learning it, and the principal still reviews the output.

File compliance admin the pharmacist signed. For pharmacies, write down what done looks like, and who is told when it is finished.

Day one

Software in the brief

Name The dispense system, view only unless the brief says otherwise in the brief for pharmacies when the hire will use it in the first week.

Say whether A supplier invoice folder is required on day one for pharmacies, or taught after the start.

A short task in The click-and-collect script can be part of the interview for pharmacies, if you want to see the work.

You grant access to Xero for the coded supplier bill. For pharmacies, the hire should have that login before week two.

  • The dispense system, view only unless the brief says otherwise

  • A supplier invoice folder

  • The click-and-collect script

  • Xero for the coded supplier bill

The line

Compliance boundary

The hire does not dispense, counsel, or handle a clinical query.

For pharmacies, the interview repeats the boundary above. The hire should be able to say what they will not decide.

Who we introduce

Roles we place

We place an admin assistant for suppliers, roster notes and the inbox.

Three people are introduced for pharmacies. You interview them, and you choose the one who starts.

Pricing

The recruitment fee is USD 2,795, charged once.

USD 350 opens the search. USD 2,445 is due when you select someone.

A monthly markup is a different model. We do not add one.

Charged once

USD 2,795

You pay the person you select directly after that.

Deposit to open the search
USD 350
Balance when you select someone
USD 2,445

USD 350 deposit + USD 2,445 on hire. A monthly markup is a different model.

Guarantee

Six months

If the person you select leaves within six months, we search again.

That second search is not a refund.

What the replacement guarantee covers

How a search works

Process

  1. 01

    Agree the brief

    Agree the tasks, tools and hours

  2. 02

    Search

    We search and assess candidates

  3. 03

    Shortlist

    About 21 days to three finalists is a target

  4. 04

    You choose

    You interview them and you choose

Book a free call when the pharmacies brief is ready to open.

The first 90 days

  1. 01

    Days 1 to 30 for pharmacies are for learning The dispense system, view only unless the brief says otherwise and the way the office already hands work across.

  2. 02

    By day 60 this should be routine for pharmacies: Reply to click-and-collect messages from the script.

  3. 03

    The day-90 review asks one question for pharmacies: is “File compliance admin the pharmacist signed” happening without you chasing it?

What we ask before we search

  • On the call for pharmacies, we ask who does this today: chase supplier invoices and credits.
  • We ask which of these the hire for pharmacies must open on day one: The dispense system, view only unless the brief says otherwise, A supplier invoice folder, The click-and-collect script.
  • For pharmacies, we ask you to say the line a new starter must not cross.

Shared hours are written into the brief for pharmacies before anyone is approached.

Book a call

Tell us the work. We'll introduce three people.

Book a free call

FAQ

Post-Hire Support

We set you up to manage them.

Never managed a remote hire before? We set you up with the tools to manage them: remote time tracking, a business call line with SMS, communication and messaging tools, payments, and onboarding guidance for the first 30, 60 and 90 days.

We guide you through the legal side of hiring offshore (contracts, contractor setup and paying them properly) and keep it simple.

This is general guidance, not a substitute for your own legal or tax adviser.

See Post-Hire Support
  • Onboarding guidance for the first 30, 60 and 90 days
  • Communication tools and response expectations
  • Meeting cadence and management frameworks
  • KPI and performance guidance tailored to the role
  • SOP guidance so knowledge doesn't live in your head
  • Recommended tools for phone, payments, time tracking and messaging
  • Best practices for remote and offshore team management
  • Legal and compliance guide for engaging offshore team members

When you're ready

Send the role. Then pick a time.

A name, a number and the work you want to move. We'll use it to prepare the call.

Start here

Tell us the role. We'll set up the call.

or book a call directly

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