Virtual assistant
Virtual assistant for freight
The one-time recruitment fee is USD 2,795 (USD 350 deposit + USD 2,445 on hire). There is no ongoing recruitment markup. The six-month guarantee is a replacement search, not a refund.
The fee
USD 2,795
Charged once. No monthly markup on the wage.
The shortlist
21 days
The target from an agreed brief to three finalists.
The guarantee
6 months
Another search if it does not work out. Not a refund.
The work
Tasks this hire takes
A virtual assistant for freight tracks shipments, documents and the customer update.
The forwarder still quotes, books and owns the exception.
Two jobs shape a normal week for logistics freight: Chase shipping documents from the shipper, and update the milestone in CargoWise or the TMS. Firms hire for that rhythm, not for an empty inbox.
Chase shipping documents from the shipper
Update the milestone in CargoWise or the TMS
Email the tracking note the coordinator approved
Log delays against the job number
Prep the invoice pack from the charges you coded
Chase shipping documents from the shipper. For logistics freight, that work sits beside CargoWise or the freight system you use. The principal still makes the call above it.
Update the milestone in CargoWise or the TMS. Ask each finalist for logistics freight when they last did this, and whether they did it in CargoWise or the freight system you use.
The brief for logistics freight should treat this as a standing job: email the tracking note the coordinator approved. CargoWise or the freight system you use is where the office checks it.
Log delays against the job number. If the hire has not used CargoWise or the freight system you use, the first month for logistics freight includes learning it, and the principal still reviews the output.
Prep the invoice pack from the charges you coded. For logistics freight, write down what done looks like, and who is told when it is finished.
Day one
Software in the brief
Name CargoWise or the freight system you use in the brief for logistics freight when the hire will use it in the first week.
Say whether CartonCloud or MachShip where parcels are the work is required on day one for logistics freight, or taught after the start.
A short task in A milestone checklist per job can be part of the interview for logistics freight, if you want to see the work.
You grant access to The customer update template. For logistics freight, the hire should have that login before week two.
CargoWise or the freight system you use
CartonCloud or MachShip where parcels are the work
A milestone checklist per job
The customer update template
The line
Compliance boundary
The hire does not quote freight or approve a claim.
For logistics freight, the interview repeats the boundary above. The hire should be able to say what they will not decide.
Who we introduce
Roles we place
We place a logistics coordinator and an admin assistant.
Three people are introduced for logistics freight. You interview them, and you choose the one who starts.
Pricing
The recruitment fee is USD 2,795, charged once.
USD 350 opens the search. USD 2,445 is due when you select someone.
A monthly markup is a different model. We do not add one.
Charged once
USD 2,795
You pay the person you select directly after that.
- Deposit to open the search
- USD 350
- Balance when you select someone
- USD 2,445
USD 350 deposit + USD 2,445 on hire. A monthly markup is a different model.
Guarantee
Six months
If the person you select leaves within six months, we search again.
That second search is not a refund.
What the replacement guarantee coversHow a search works
Process
- 01
Agree the brief
Agree the tasks, tools and hours
- 02
Search
We search and assess candidates
- 03
Shortlist
About 21 days to three finalists is a target
- 04
You choose
You interview them and you choose
Book a free call when the logistics freight brief is ready to open.
The first 90 days
- 01
Days 1 to 30 for logistics freight are for learning CargoWise or the freight system you use and the way the office already hands work across.
- 02
By day 60 this should be routine for logistics freight: Email the tracking note the coordinator approved.
- 03
The day-90 review asks one question for logistics freight: is “Prep the invoice pack from the charges you coded” happening without you chasing it?
What we ask before we search
- On the call for logistics freight, we ask who does this today: chase shipping documents from the shipper.
- We ask which of these the hire for logistics freight must open on day one: CargoWise or the freight system you use, CartonCloud or MachShip where parcels are the work, A milestone checklist per job.
- For logistics freight, we ask you to say the line a new starter must not cross.
Shared hours are written into the brief for logistics freight before anyone is approached.
Book a call
Tell us the work. We'll introduce three people.
FAQ
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Post-Hire Support
We set you up to manage them.
Never managed a remote hire before? We set you up with the tools to manage them: remote time tracking, a business call line with SMS, communication and messaging tools, payments, and onboarding guidance for the first 30, 60 and 90 days.
We guide you through the legal side of hiring offshore (contracts, contractor setup and paying them properly) and keep it simple.
This is general guidance, not a substitute for your own legal or tax adviser.
See Post-Hire Support- Onboarding guidance for the first 30, 60 and 90 days
- Communication tools and response expectations
- Meeting cadence and management frameworks
- KPI and performance guidance tailored to the role
- SOP guidance so knowledge doesn't live in your head
- Recommended tools for phone, payments, time tracking and messaging
- Best practices for remote and offshore team management
- Legal and compliance guide for engaging offshore team members
When you're ready
Send the role. Then pick a time.
A name, a number and the work you want to move. We'll use it to prepare the call.