ScaleHorse

Virtual assistant

Virtual assistant for removalists

The one-time recruitment fee is USD 2,795 (USD 350 deposit + USD 2,445 on hire). There is no ongoing recruitment markup. The six-month guarantee is a replacement search, not a refund.

Start here

Tell us the role. We'll set up the call.

or book a call directly

A stack of sealed cardboard boxes ready for a house move.

The fee

USD 2,795

Charged once. No monthly markup on the wage.

The shortlist

21 days

The target from an agreed brief to three finalists.

The guarantee

6 months

Another search if it does not work out. Not a refund.

The work

Tasks this hire takes

A virtual assistant for removalists quotes admin, books trucks and confirms access.

The owner still prices the move and runs the crew.

Two jobs shape a normal week for removalists: Log inventory the customer sent, and send the quote the owner priced. Firms hire for that rhythm, not for an empty inbox.

  • Log inventory the customer sent

  • Send the quote the owner priced

  • Confirm access, stairs and parking

  • Book the truck and the crew the owner assigned

  • Chase the balance before moving day

Log inventory the customer sent. For removalists, that work sits beside ServiceM8 or the move calendar. The principal still makes the call above it.

Send the quote the owner priced. Ask each finalist for removalists when they last did this, and whether they did it in ServiceM8 or the move calendar.

The brief for removalists should treat this as a standing job: confirm access, stairs and parking. ServiceM8 or the move calendar is where the office checks it.

Book the truck and the crew the owner assigned. If the hire has not used ServiceM8 or the move calendar, the first month for removalists includes learning it, and the principal still reviews the output.

Chase the balance before moving day. For removalists, write down what done looks like, and who is told when it is finished.

Day one

Software in the brief

Name ServiceM8 or the move calendar in the brief for removalists when the hire will use it in the first week.

Say whether An inventory form is required on day one for removalists, or taught after the start.

A short task in SMS for access confirmation can be part of the interview for removalists, if you want to see the work.

You grant access to Xero for the deposit invoice. For removalists, the hire should have that login before week two.

  • ServiceM8 or the move calendar

  • An inventory form

  • SMS for access confirmation

  • Xero for the deposit invoice

The line

Compliance boundary

The hire does not price a move or promise insurance cover.

For removalists, the interview repeats the boundary above. The hire should be able to say what they will not decide.

Who we introduce

Roles we place

We place a booking assistant and a bookkeeper for deposits.

Three people are introduced for removalists. You interview them, and you choose the one who starts.

Pricing

The recruitment fee is USD 2,795, charged once.

USD 350 opens the search. USD 2,445 is due when you select someone.

A monthly markup is a different model. We do not add one.

Charged once

USD 2,795

You pay the person you select directly after that.

Deposit to open the search
USD 350
Balance when you select someone
USD 2,445

USD 350 deposit + USD 2,445 on hire. A monthly markup is a different model.

Guarantee

Six months

If the person you select leaves within six months, we search again.

That second search is not a refund.

What the replacement guarantee covers

How a search works

Process

  1. 01

    Agree the brief

    Agree the tasks, tools and hours

  2. 02

    Search

    We search and assess candidates

  3. 03

    Shortlist

    About 21 days to three finalists is a target

  4. 04

    You choose

    You interview them and you choose

Book a free call when the removalists brief is ready to open.

The first 90 days

  1. 01

    Days 1 to 30 for removalists are for learning ServiceM8 or the move calendar and the way the office already hands work across.

  2. 02

    By day 60 this should be routine for removalists: Confirm access, stairs and parking.

  3. 03

    The day-90 review asks one question for removalists: is “Chase the balance before moving day” happening without you chasing it?

What we ask before we search

  • On the call for removalists, we ask who does this today: log inventory the customer sent.
  • We ask which of these the hire for removalists must open on day one: ServiceM8 or the move calendar, An inventory form, SMS for access confirmation.
  • For removalists, we ask you to say the line a new starter must not cross.

Shared hours are written into the brief for removalists before anyone is approached.

Book a call

Tell us the work. We'll introduce three people.

Book a free call

FAQ

Related industries

Post-Hire Support

We set you up to manage them.

Never managed a remote hire before? We set you up with the tools to manage them: remote time tracking, a business call line with SMS, communication and messaging tools, payments, and onboarding guidance for the first 30, 60 and 90 days.

We guide you through the legal side of hiring offshore (contracts, contractor setup and paying them properly) and keep it simple.

This is general guidance, not a substitute for your own legal or tax adviser.

See Post-Hire Support
  • Onboarding guidance for the first 30, 60 and 90 days
  • Communication tools and response expectations
  • Meeting cadence and management frameworks
  • KPI and performance guidance tailored to the role
  • SOP guidance so knowledge doesn't live in your head
  • Recommended tools for phone, payments, time tracking and messaging
  • Best practices for remote and offshore team management
  • Legal and compliance guide for engaging offshore team members

When you're ready

Send the role. Then pick a time.

A name, a number and the work you want to move. We'll use it to prepare the call.

Start here

Tell us the role. We'll set up the call.

or book a call directly

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