ScaleHorse

Virtual assistant

Virtual assistant for fitness studios

The one-time recruitment fee is USD 2,795 (USD 350 deposit + USD 2,445 on hire). There is no ongoing recruitment markup. The six-month guarantee is a replacement search, not a refund.

Start here

Tell us the role. We'll set up the call.

or book a call directly

A weight room with racks, benches and large windows.

The fee

USD 2,795

Charged once. No monthly markup on the wage.

The shortlist

21 days

The target from an agreed brief to three finalists.

The guarantee

6 months

Another search if it does not work out. Not a refund.

The work

Tasks this hire takes

A virtual assistant for fitness studios runs memberships, the class book and failed payments.

The owner still sets the offer and coaches the floor.

Two jobs shape a normal week for fitness studios: Book intros and freeze memberships in the rules, and fill class waitlists. Firms hire for that rhythm, not for an empty inbox.

  • Book intros and freeze memberships in the rules

  • Fill class waitlists

  • Chase failed payments with the script you wrote

  • Update the timetable after the owner changes it

  • Reply to new-lead messages the same day

Book intros and freeze memberships in the rules. For fitness studios, that work sits beside Mindbody, Momence or Glofox. The principal still makes the call above it.

Fill class waitlists. Ask each finalist for fitness studios when they last did this, and whether they did it in Mindbody, Momence or Glofox.

The brief for fitness studios should treat this as a standing job: chase failed payments with the script you wrote. Mindbody, Momence or Glofox is where the office checks it.

Update the timetable after the owner changes it. If the hire has not used Mindbody, Momence or Glofox, the first month for fitness studios includes learning it, and the principal still reviews the output.

Reply to new-lead messages the same day. For fitness studios, write down what done looks like, and who is told when it is finished.

Day one

Software in the brief

Name Mindbody, Momence or Glofox in the brief for fitness studios when the hire will use it in the first week.

Say whether The membership rules you wrote is required on day one for fitness studios, or taught after the start.

A short task in A class waitlist can be part of the interview for fitness studios, if you want to see the work.

You grant access to A failed-payment script. For fitness studios, the hire should have that login before week two.

  • Mindbody, Momence or Glofox

  • The membership rules you wrote

  • A class waitlist

  • A failed-payment script

The line

Compliance boundary

The hire does not coach, prescribe training, or change the membership price.

For fitness studios, the interview repeats the boundary above. The hire should be able to say what they will not decide.

Who we introduce

Roles we place

We place a front-desk assistant and a marketing assistant for the lead inbox.

Three people are introduced for fitness studios. You interview them, and you choose the one who starts.

Pricing

The recruitment fee is USD 2,795, charged once.

USD 350 opens the search. USD 2,445 is due when you select someone.

A monthly markup is a different model. We do not add one.

Charged once

USD 2,795

You pay the person you select directly after that.

Deposit to open the search
USD 350
Balance when you select someone
USD 2,445

USD 350 deposit + USD 2,445 on hire. A monthly markup is a different model.

Guarantee

Six months

If the person you select leaves within six months, we search again.

That second search is not a refund.

What the replacement guarantee covers

How a search works

Process

  1. 01

    Agree the brief

    Agree the tasks, tools and hours

  2. 02

    Search

    We search and assess candidates

  3. 03

    Shortlist

    About 21 days to three finalists is a target

  4. 04

    You choose

    You interview them and you choose

Book a free call when the fitness studios brief is ready to open.

The first 90 days

  1. 01

    Days 1 to 30 for fitness studios are for learning Mindbody, Momence or Glofox and the way the office already hands work across.

  2. 02

    By day 60 this should be routine for fitness studios: Chase failed payments with the script you wrote.

  3. 03

    The day-90 review asks one question for fitness studios: is “Reply to new-lead messages the same day” happening without you chasing it?

What we ask before we search

  • On the call for fitness studios, we ask who does this today: book intros and freeze memberships in the rules.
  • We ask which of these the hire for fitness studios must open on day one: Mindbody, Momence or Glofox, The membership rules you wrote, A class waitlist.
  • For fitness studios, we ask you to say the line a new starter must not cross.

Shared hours are written into the brief for fitness studios before anyone is approached.

Book a call

Tell us the work. We'll introduce three people.

Book a free call

FAQ

Post-Hire Support

We set you up to manage them.

Never managed a remote hire before? We set you up with the tools to manage them: remote time tracking, a business call line with SMS, communication and messaging tools, payments, and onboarding guidance for the first 30, 60 and 90 days.

We guide you through the legal side of hiring offshore (contracts, contractor setup and paying them properly) and keep it simple.

This is general guidance, not a substitute for your own legal or tax adviser.

See Post-Hire Support
  • Onboarding guidance for the first 30, 60 and 90 days
  • Communication tools and response expectations
  • Meeting cadence and management frameworks
  • KPI and performance guidance tailored to the role
  • SOP guidance so knowledge doesn't live in your head
  • Recommended tools for phone, payments, time tracking and messaging
  • Best practices for remote and offshore team management
  • Legal and compliance guide for engaging offshore team members

When you're ready

Send the role. Then pick a time.

A name, a number and the work you want to move. We'll use it to prepare the call.

Start here

Tell us the role. We'll set up the call.

or book a call directly

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