ScaleHorse

Virtual assistant

Virtual assistant for mechanics

The one-time recruitment fee is USD 2,795 (USD 350 deposit + USD 2,445 on hire). There is no ongoing recruitment markup. The six-month guarantee is a replacement search, not a refund.

Start here

Tell us the role. We'll set up the call.

or book a call directly

An open car engine bay in an auto workshop.

The fee

USD 2,795

Charged once. No monthly markup on the wage.

The shortlist

21 days

The target from an agreed brief to three finalists.

The guarantee

6 months

Another search if it does not work out. Not a refund.

The work

Tasks this hire takes

A virtual assistant for mechanics books the hoist, chases approvals and orders parts.

The mechanic still diagnoses and prices the repair.

Two jobs shape a normal week for auto mechanics: Book services in MechanicDesk or Workshop Software, and send the inspection quote the mechanic wrote. Firms hire for that rhythm, not for an empty inbox.

  • Book services in MechanicDesk or Workshop Software

  • Send the inspection quote the mechanic wrote

  • Order parts from the supplier the shop uses

  • Text the customer when the car is ready

  • Chase unpaid invoices after pickup

Book services in MechanicDesk or Workshop Software. For auto mechanics, that work sits beside PartsCheck or the parts supplier. The principal still makes the call above it.

Send the inspection quote the mechanic wrote. Ask each finalist for auto mechanics when they last did this, and whether they did it in MechanicDesk or Workshop Software.

The brief for auto mechanics should treat this as a standing job: order parts from the supplier the shop uses. MechanicDesk or Workshop Software is where the office checks it.

Text the customer when the car is ready. If the hire has not used MechanicDesk or Workshop Software, the first month for auto mechanics includes learning it, and the principal still reviews the output.

Chase unpaid invoices after pickup. For auto mechanics, write down what done looks like, and who is told when it is finished.

Day one

Software in the brief

Name MechanicDesk or Workshop Software in the brief for auto mechanics when the hire will use it in the first week.

Say whether PartsCheck or the parts supplier is required on day one for auto mechanics, or taught after the start.

A short task in SMS for ready and approval messages can be part of the interview for auto mechanics, if you want to see the work.

You grant access to Xero for the invoice the shop coded. For auto mechanics, the hire should have that login before week two.

  • MechanicDesk or Workshop Software

  • PartsCheck or the parts supplier

  • SMS for ready and approval messages

  • Xero for the invoice the shop coded

The line

Compliance boundary

The hire does not diagnose a fault or approve a repair price.

For auto mechanics, the interview repeats the boundary above. The hire should be able to say what they will not decide.

Who we introduce

Roles we place

We place a service advisor assistant and a bookkeeper.

Three people are introduced for auto mechanics. You interview them, and you choose the one who starts.

Pricing

The recruitment fee is USD 2,795, charged once.

USD 350 opens the search. USD 2,445 is due when you select someone.

A monthly markup is a different model. We do not add one.

Charged once

USD 2,795

You pay the person you select directly after that.

Deposit to open the search
USD 350
Balance when you select someone
USD 2,445

USD 350 deposit + USD 2,445 on hire. A monthly markup is a different model.

Guarantee

Six months

If the person you select leaves within six months, we search again.

That second search is not a refund.

What the replacement guarantee covers

How a search works

Process

  1. 01

    Agree the brief

    Agree the tasks, tools and hours

  2. 02

    Search

    We search and assess candidates

  3. 03

    Shortlist

    About 21 days to three finalists is a target

  4. 04

    You choose

    You interview them and you choose

Book a free call when the auto mechanics brief is ready to open.

The first 90 days

  1. 01

    Days 1 to 30 for auto mechanics are for learning MechanicDesk or Workshop Software and the way the office already hands work across.

  2. 02

    By day 60 this should be routine for auto mechanics: Order parts from the supplier the shop uses.

  3. 03

    The day-90 review asks one question for auto mechanics: is “Chase unpaid invoices after pickup” happening without you chasing it?

What we ask before we search

  • On the call for auto mechanics, we ask who does this today: book services in MechanicDesk or Workshop Software.
  • We ask which of these the hire for auto mechanics must open on day one: MechanicDesk or Workshop Software, PartsCheck or the parts supplier, SMS for ready and approval messages.
  • For auto mechanics, we ask you to say the line a new starter must not cross.

Shared hours are written into the brief for auto mechanics before anyone is approached.

Book a call

Tell us the work. We'll introduce three people.

Book a free call

FAQ

Post-Hire Support

We set you up to manage them.

Never managed a remote hire before? We set you up with the tools to manage them: remote time tracking, a business call line with SMS, communication and messaging tools, payments, and onboarding guidance for the first 30, 60 and 90 days.

We guide you through the legal side of hiring offshore (contracts, contractor setup and paying them properly) and keep it simple.

This is general guidance, not a substitute for your own legal or tax adviser.

See Post-Hire Support
  • Onboarding guidance for the first 30, 60 and 90 days
  • Communication tools and response expectations
  • Meeting cadence and management frameworks
  • KPI and performance guidance tailored to the role
  • SOP guidance so knowledge doesn't live in your head
  • Recommended tools for phone, payments, time tracking and messaging
  • Best practices for remote and offshore team management
  • Legal and compliance guide for engaging offshore team members

When you're ready

Send the role. Then pick a time.

A name, a number and the work you want to move. We'll use it to prepare the call.

Start here

Tell us the role. We'll set up the call.

or book a call directly

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