Trades & Home Services
Trades receptionist
The one-time recruitment fee is USD 2,795 (USD 350 deposit + USD 2,445 on hire). There is no ongoing recruitment markup. The six-month guarantee is a replacement search, not a refund.
The fee
USD 2,795
Charged once. No monthly markup on the wage.
The shortlist
21 days
The target from an agreed brief to three finalists.
The guarantee
6 months
Another search if it does not work out. Not a refund.
The work
Tasks this hire takes
A trades receptionist answers the job line, books the tech and logs the address.
The tradie still prices and does the work.
Two jobs shape a normal week for trades & home services: Answer the job line, and book the tech into ServiceM8 or Tradify. Firms hire for that rhythm, not for an empty inbox.
Answer the job line
Book the tech into ServiceM8 or Tradify
Capture the address, access and the fault in the customer words
Text the arrival window the tech confirmed
Pass pricing questions to the owner
Answer the job line. For trades & home services, that work sits beside ServiceM8, Tradify or Fergus. The principal still makes the call above it.
Book the tech into ServiceM8 or Tradify. Ask each finalist for trades & home services when they last did this, and whether they did it in ServiceM8, Tradify or Fergus.
The brief for trades & home services should treat this as a standing job: capture the address, access and the fault in the customer words. ServiceM8, Tradify or Fergus is where the office checks it.
Text the arrival window the tech confirmed. If the hire has not used ServiceM8, Tradify or Fergus, the first month for trades & home services includes learning it, and the principal still reviews the output.
Pass pricing questions to the owner. For trades & home services, write down what done looks like, and who is told when it is finished.
Day one
Software in the brief
Name ServiceM8, Tradify or Fergus in the brief for trades & home services when the hire will use it in the first week.
Say whether The job phone is required on day one for trades & home services, or taught after the start.
A short task in An address and access script can be part of the interview for trades & home services, if you want to see the work.
You grant access to SMS for the arrival window. For trades & home services, the hire should have that login before week two.
ServiceM8, Tradify or Fergus
The job phone
An address and access script
SMS for the arrival window
The line
Compliance boundary
The hire does not price the job or give technical advice.
For trades & home services, the interview repeats the boundary above. The hire should be able to say what they will not decide.
Who we introduce
Roles we place
We place a receptionist for plumbers, electricians and other trade desks.
Three people are introduced for trades & home services. You interview them, and you choose the one who starts.
Pricing
The recruitment fee is USD 2,795, charged once.
USD 350 opens the search. USD 2,445 is due when you select someone.
A monthly markup is a different model. We do not add one.
Charged once
USD 2,795
You pay the person you select directly after that.
- Deposit to open the search
- USD 350
- Balance when you select someone
- USD 2,445
USD 350 deposit + USD 2,445 on hire. A monthly markup is a different model.
Guarantee
Six months
If the person you select leaves within six months, we search again.
That second search is not a refund.
What the replacement guarantee coversHow a search works
Process
- 01
Agree the brief
Agree the tasks, tools and hours
- 02
Search
We search and assess candidates
- 03
Shortlist
About 21 days to three finalists is a target
- 04
You choose
You interview them and you choose
Book a free call when the trades & home services brief is ready to open.
The first 90 days
- 01
Days 1 to 30 for trades & home services are for learning ServiceM8, Tradify or Fergus and the way the office already hands work across.
- 02
By day 60 this should be routine for trades & home services: Capture the address, access and the fault in the customer words.
- 03
The day-90 review asks one question for trades & home services: is “Pass pricing questions to the owner” happening without you chasing it?
What we ask before we search
- On the call for trades & home services, we ask who does this today: answer the job line.
- We ask which of these the hire for trades & home services must open on day one: ServiceM8, Tradify or Fergus, The job phone, An address and access script.
- For trades & home services, we ask you to say the line a new starter must not cross.
Shared hours are written into the brief for trades & home services before anyone is approached.
Book a call
Tell us the work. We'll introduce three people.
FAQ
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Post-Hire Support
We set you up to manage them.
Never managed a remote hire before? We set you up with the tools to manage them: remote time tracking, a business call line with SMS, communication and messaging tools, payments, and onboarding guidance for the first 30, 60 and 90 days.
We guide you through the legal side of hiring offshore (contracts, contractor setup and paying them properly) and keep it simple.
This is general guidance, not a substitute for your own legal or tax adviser.
See Post-Hire Support- Onboarding guidance for the first 30, 60 and 90 days
- Communication tools and response expectations
- Meeting cadence and management frameworks
- KPI and performance guidance tailored to the role
- SOP guidance so knowledge doesn't live in your head
- Recommended tools for phone, payments, time tracking and messaging
- Best practices for remote and offshore team management
- Legal and compliance guide for engaging offshore team members
When you're ready
Send the role. Then pick a time.
A name, a number and the work you want to move. We'll use it to prepare the call.