ScaleHorse

Dental Practices

Dental receptionist

The one-time recruitment fee is USD 2,795 (USD 350 deposit + USD 2,445 on hire). There is no ongoing recruitment markup. The six-month guarantee is a replacement search, not a refund.

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A dental treatment room with a chair, overhead light and instrument tray.

The fee

USD 2,795

Charged once. No monthly markup on the wage.

The shortlist

21 days

The target from an agreed brief to three finalists.

The guarantee

6 months

Another search if it does not work out. Not a refund.

The work

Tasks this hire takes

A dental receptionist runs the phones, the book and the cancellation list.

The dentist still diagnoses and plans treatment.

Two jobs shape a normal week for dental practices: Answer the phone and book the right chair, and fill cancellations from the short-notice list. Firms hire for that rhythm, not for an empty inbox.

  • Answer the phone and book the right chair

  • Fill cancellations from the short-notice list

  • Confirm lab work is in before the visit

  • Take new-patient details

  • Escalate pain calls using the practice rule

Answer the phone and book the right chair. For dental practices, that work sits beside Dental4Windows, Core Practice or Dentally. The principal still makes the call above it.

Fill cancellations from the short-notice list. Ask each finalist for dental practices when they last did this, and whether they did it in Dental4Windows, Core Practice or Dentally.

The brief for dental practices should treat this as a standing job: confirm lab work is in before the visit. Dental4Windows, Core Practice or Dentally is where the office checks it.

Take new-patient details. If the hire has not used Dental4Windows, Core Practice or Dentally, the first month for dental practices includes learning it, and the principal still reviews the output.

Escalate pain calls using the practice rule. For dental practices, write down what done looks like, and who is told when it is finished.

Day one

Software in the brief

Name Dental4Windows, Core Practice or Dentally in the brief for dental practices when the hire will use it in the first week.

Say whether The phone system is required on day one for dental practices, or taught after the start.

A short task in A short-notice list can be part of the interview for dental practices, if you want to see the work.

You grant access to The pain-call rule the practice wrote. For dental practices, the hire should have that login before week two.

  • Dental4Windows, Core Practice or Dentally

  • The phone system

  • A short-notice list

  • The pain-call rule the practice wrote

The line

Compliance boundary

The hire does not diagnose tooth pain or discuss treatment options.

For dental practices, the interview repeats the boundary above. The hire should be able to say what they will not decide.

Who we introduce

Roles we place

We place a dental receptionist. Wider practice admin sits on the dental VA page.

Three people are introduced for dental practices. You interview them, and you choose the one who starts.

Pricing

The recruitment fee is USD 2,795, charged once.

USD 350 opens the search. USD 2,445 is due when you select someone.

A monthly markup is a different model. We do not add one.

Charged once

USD 2,795

You pay the person you select directly after that.

Deposit to open the search
USD 350
Balance when you select someone
USD 2,445

USD 350 deposit + USD 2,445 on hire. A monthly markup is a different model.

Guarantee

Six months

If the person you select leaves within six months, we search again.

That second search is not a refund.

What the replacement guarantee covers

How a search works

Process

  1. 01

    Agree the brief

    Agree the tasks, tools and hours

  2. 02

    Search

    We search and assess candidates

  3. 03

    Shortlist

    About 21 days to three finalists is a target

  4. 04

    You choose

    You interview them and you choose

Book a free call when the dental practices brief is ready to open.

The first 90 days

  1. 01

    Days 1 to 30 for dental practices are for learning Dental4Windows, Core Practice or Dentally and the way the office already hands work across.

  2. 02

    By day 60 this should be routine for dental practices: Confirm lab work is in before the visit.

  3. 03

    The day-90 review asks one question for dental practices: is “Escalate pain calls using the practice rule” happening without you chasing it?

What we ask before we search

  • On the call for dental practices, we ask who does this today: answer the phone and book the right chair.
  • We ask which of these the hire for dental practices must open on day one: Dental4Windows, Core Practice or Dentally, The phone system, A short-notice list.
  • For dental practices, we ask you to say the line a new starter must not cross.

Shared hours are written into the brief for dental practices before anyone is approached.

Book a call

Tell us the work. We'll introduce three people.

Book a free call

FAQ

Post-Hire Support

We set you up to manage them.

Never managed a remote hire before? We set you up with the tools to manage them: remote time tracking, a business call line with SMS, communication and messaging tools, payments, and onboarding guidance for the first 30, 60 and 90 days.

We guide you through the legal side of hiring offshore (contracts, contractor setup and paying them properly) and keep it simple.

This is general guidance, not a substitute for your own legal or tax adviser.

See Post-Hire Support
  • Onboarding guidance for the first 30, 60 and 90 days
  • Communication tools and response expectations
  • Meeting cadence and management frameworks
  • KPI and performance guidance tailored to the role
  • SOP guidance so knowledge doesn't live in your head
  • Recommended tools for phone, payments, time tracking and messaging
  • Best practices for remote and offshore team management
  • Legal and compliance guide for engaging offshore team members

When you're ready

Send the role. Then pick a time.

A name, a number and the work you want to move. We'll use it to prepare the call.

Start here

Tell us the role. We'll set up the call.

or book a call directly

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