ScaleHorse

Healthcare & Allied Health Clinics

Allied health receptionist

The one-time recruitment fee is USD 2,795 (USD 350 deposit + USD 2,445 on hire). There is no ongoing recruitment markup. The six-month guarantee is a replacement search, not a refund.

Start here

Tell us the role. We'll set up the call.

or book a call directly

A bright hospital corridor with a patient bay and clinical equipment along the wall.

The fee

USD 2,795

Charged once. No monthly markup on the wage.

The shortlist

21 days

The target from an agreed brief to three finalists.

The guarantee

6 months

Another search if it does not work out. Not a refund.

The work

Tasks this hire takes

An allied health receptionist runs the clinic phone, the book and new-patient intake.

The clinician still treats.

Two jobs shape a normal week for healthcare & allied health clinics: Answer the phone and book the right clinician, and send new-patient forms. Firms hire for that rhythm, not for an empty inbox.

  • Answer the phone and book the right clinician

  • Send new-patient forms

  • Fill cancellations from the waitlist

  • Take a message for clinical questions

  • Confirm the next visit before the patient leaves the call

Answer the phone and book the right clinician. For healthcare & allied health clinics, that work sits beside Cliniko, Nookal or Halaxy. The principal still makes the call above it.

Send new-patient forms. Ask each finalist for healthcare & allied health clinics when they last did this, and whether they did it in Cliniko, Nookal or Halaxy.

The brief for healthcare & allied health clinics should treat this as a standing job: fill cancellations from the waitlist. Cliniko, Nookal or Halaxy is where the office checks it.

Take a message for clinical questions. If the hire has not used Cliniko, Nookal or Halaxy, the first month for healthcare & allied health clinics includes learning it, and the principal still reviews the output.

Confirm the next visit before the patient leaves the call. For healthcare & allied health clinics, write down what done looks like, and who is told when it is finished.

Day one

Software in the brief

Name Cliniko, Nookal or Halaxy in the brief for healthcare & allied health clinics when the hire will use it in the first week.

Say whether The phone system is required on day one for healthcare & allied health clinics, or taught after the start.

A short task in New-patient forms can be part of the interview for healthcare & allied health clinics, if you want to see the work.

You grant access to A waitlist. For healthcare & allied health clinics, the hire should have that login before week two.

  • Cliniko, Nookal or Halaxy

  • The phone system

  • New-patient forms

  • A waitlist

The line

Compliance boundary

The hire does not triage symptoms or give treatment advice.

For healthcare & allied health clinics, the interview repeats the boundary above. The hire should be able to say what they will not decide.

Who we introduce

Roles we place

We place an allied health receptionist for clinics that need the phone covered.

Three people are introduced for healthcare & allied health clinics. You interview them, and you choose the one who starts.

Pricing

The recruitment fee is USD 2,795, charged once.

USD 350 opens the search. USD 2,445 is due when you select someone.

A monthly markup is a different model. We do not add one.

Charged once

USD 2,795

You pay the person you select directly after that.

Deposit to open the search
USD 350
Balance when you select someone
USD 2,445

USD 350 deposit + USD 2,445 on hire. A monthly markup is a different model.

Guarantee

Six months

If the person you select leaves within six months, we search again.

That second search is not a refund.

What the replacement guarantee covers

How a search works

Process

  1. 01

    Agree the brief

    Agree the tasks, tools and hours

  2. 02

    Search

    We search and assess candidates

  3. 03

    Shortlist

    About 21 days to three finalists is a target

  4. 04

    You choose

    You interview them and you choose

Book a free call when the healthcare & allied health clinics brief is ready to open.

The first 90 days

  1. 01

    Days 1 to 30 for healthcare & allied health clinics are for learning Cliniko, Nookal or Halaxy and the way the office already hands work across.

  2. 02

    By day 60 this should be routine for healthcare & allied health clinics: Fill cancellations from the waitlist.

  3. 03

    The day-90 review asks one question for healthcare & allied health clinics: is “Confirm the next visit before the patient leaves the call” happening without you chasing it?

What we ask before we search

  • On the call for healthcare & allied health clinics, we ask who does this today: answer the phone and book the right clinician.
  • We ask which of these the hire for healthcare & allied health clinics must open on day one: Cliniko, Nookal or Halaxy, The phone system, New-patient forms.
  • For healthcare & allied health clinics, we ask you to say the line a new starter must not cross.

Shared hours are written into the brief for healthcare & allied health clinics before anyone is approached.

Book a call

Tell us the work. We'll introduce three people.

Book a free call

FAQ

Post-Hire Support

We set you up to manage them.

Never managed a remote hire before? We set you up with the tools to manage them: remote time tracking, a business call line with SMS, communication and messaging tools, payments, and onboarding guidance for the first 30, 60 and 90 days.

We guide you through the legal side of hiring offshore (contracts, contractor setup and paying them properly) and keep it simple.

This is general guidance, not a substitute for your own legal or tax adviser.

See Post-Hire Support
  • Onboarding guidance for the first 30, 60 and 90 days
  • Communication tools and response expectations
  • Meeting cadence and management frameworks
  • KPI and performance guidance tailored to the role
  • SOP guidance so knowledge doesn't live in your head
  • Recommended tools for phone, payments, time tracking and messaging
  • Best practices for remote and offshore team management
  • Legal and compliance guide for engaging offshore team members

When you're ready

Send the role. Then pick a time.

A name, a number and the work you want to move. We'll use it to prepare the call.

Start here

Tell us the role. We'll set up the call.

or book a call directly

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