Law Firms
Law firms receptionist
The one-time recruitment fee is USD 2,795 (USD 350 deposit + USD 2,445 on hire). There is no ongoing recruitment markup. The six-month guarantee is a replacement search, not a refund.
The fee
USD 2,795
Charged once. No monthly markup on the wage.
The shortlist
21 days
The target from an agreed brief to three finalists.
The guarantee
6 months
Another search if it does not work out. Not a refund.
The work
Tasks this hire takes
Firms searching for a law firms receptionist start with the tasks below.
A law firm receptionist answers the phone, takes messages and books the diary.
A lawyer still gives the advice.
Two jobs shape a normal week for law firms: Answer and transfer calls to the right fee earner, and take a message with the matter number. Firms hire for that rhythm, not for an empty inbox.
Answer and transfer calls to the right fee earner
Take a message with the matter number
Book client meetings into the diary rules
Greet visitors against the appointment list
Escalate a deadline call the way the firm wrote
Answer and transfer calls to the right fee earner. For law firms, that work sits beside The firm phone system. The principal still makes the call above it.
Take a message with the matter number. Ask each finalist for law firms when they last did this, and whether they did it in The firm phone system.
The brief for law firms should treat this as a standing job: book client meetings into the diary rules. The firm phone system is where the office checks it.
Greet visitors against the appointment list. If the hire has not used The firm phone system, the first month for law firms includes learning it, and the principal still reviews the output.
Escalate a deadline call the way the firm wrote. For law firms, write down what done looks like, and who is told when it is finished.
Day one
Software in the brief
Name The firm phone system in the brief for law firms when the hire will use it in the first week.
Say whether LEAP, Actionstep or the diary is required on day one for law firms, or taught after the start.
A short task in A message template with matter number can be part of the interview for law firms, if you want to see the work.
You grant access to The escalation list. For law firms, the hire should have that login before week two.
The firm phone system
LEAP, Actionstep or the diary
A message template with matter number
The escalation list
The line
Compliance boundary
The hire does not give legal advice or tell a caller the likely outcome.
For law firms, the interview repeats the boundary above. The hire should be able to say what they will not decide.
Who we introduce
Roles we place
We place a law firm receptionist. Matter admin is the virtual assistant page.
Three people are introduced for law firms. You interview them, and you choose the one who starts.
Pricing
The recruitment fee is USD 2,795, charged once.
USD 350 opens the search. USD 2,445 is due when you select someone.
A monthly markup is a different model. We do not add one.
Charged once
USD 2,795
You pay the person you select directly after that.
- Deposit to open the search
- USD 350
- Balance when you select someone
- USD 2,445
USD 350 deposit + USD 2,445 on hire. A monthly markup is a different model.
Guarantee
Six months
If the person you select leaves within six months, we search again.
That second search is not a refund.
What the replacement guarantee coversHow a search works
Process
- 01
Agree the brief
Agree the tasks, tools and hours
- 02
Search
We search and assess candidates
- 03
Shortlist
About 21 days to three finalists is a target
- 04
You choose
You interview them and you choose
Book a free call when the law firms brief is ready to open.
The first 90 days
- 01
Days 1 to 30 for law firms are for learning The firm phone system and the way the office already hands work across.
- 02
By day 60 this should be routine for law firms: Book client meetings into the diary rules.
- 03
The day-90 review asks one question for law firms: is “Escalate a deadline call the way the firm wrote” happening without you chasing it?
What we ask before we search
- On the call for law firms, we ask who does this today: answer and transfer calls to the right fee earner.
- We ask which of these the hire for law firms must open on day one: The firm phone system, LEAP, Actionstep or the diary, A message template with matter number.
- For law firms, we ask you to say the line a new starter must not cross.
Shared hours are written into the brief for law firms before anyone is approached.
Book a call
Tell us the work. We'll introduce three people.
FAQ
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Post-Hire Support
We set you up to manage them.
Never managed a remote hire before? We set you up with the tools to manage them: remote time tracking, a business call line with SMS, communication and messaging tools, payments, and onboarding guidance for the first 30, 60 and 90 days.
We guide you through the legal side of hiring offshore (contracts, contractor setup and paying them properly) and keep it simple.
This is general guidance, not a substitute for your own legal or tax adviser.
See Post-Hire Support- Onboarding guidance for the first 30, 60 and 90 days
- Communication tools and response expectations
- Meeting cadence and management frameworks
- KPI and performance guidance tailored to the role
- SOP guidance so knowledge doesn't live in your head
- Recommended tools for phone, payments, time tracking and messaging
- Best practices for remote and offshore team management
- Legal and compliance guide for engaging offshore team members
When you're ready
Send the role. Then pick a time.
A name, a number and the work you want to move. We'll use it to prepare the call.