ScaleHorse

Customer Service

Hire an Offshore Medical Receptionist

The one-time recruitment fee is USD 2,795 (USD 350 deposit + USD 2,445 on hire). There is no ongoing recruitment markup. The six-month guarantee is a replacement search, not a refund.

Start here

Tell us the role. We'll set up the call.

or book a call directly

A customer service specialist wearing a headset and working at a laptop.

The fee

USD 2,795

Charged once. No monthly markup on the wage.

The shortlist

21 days

The target from an agreed brief to three finalists.

The guarantee

6 months

Another search if it does not work out. Not a refund.

Hire an Offshore Medical Receptionist. The recruitment fee is USD 2,795, charged once.

We have not published a fixed task list for a virtual medical receptionist. Discovery writes the responsibilities with you. The category is Confirmed role.

Salary by country (cited)

What an offshore medical receptionist does

Virtual Medical Receptionist covers the repeatable queue you can describe.

Skills & tools

Name the tools a virtual medical receptionist must use on day one.

Cost: one-time fee vs agency markup

Charged once

USD 2,795

You pay the person you select directly after that.

Deposit to open the search
USD 350
Balance when you select someone
USD 2,445

USD 350 deposit + USD 2,445 on hire. A monthly markup is a different model.

Virtual Medical Receptionist is recruited for USD 2,795, charged once.

A monthly markup is a different model. We do not add one.

Recruitment fees by client region. The wage is separate.
GlobalUSD 2,795
AustraliaAUD 4,000 + GST
New ZealandNZD 4,950 + GST
United KingdomGBP 2,095
United StatesUSD 2,795
CanadaCAD 3,950 + GST/HST

How a search works

How we hire in 21 days

  1. 01

    Agree the brief

    Agree the brief.

  2. 02

    Search

    We search and assess.

  3. 03

    Shortlist

    You meet three finalists.

  4. 04

    You choose

    You choose.

Book a call

Tell us the work. We'll introduce three people.

Book a free call

6-month replacement guarantee

Six months

If the person you select leaves within six months, we search again.

That second search is not a refund.

What the replacement guarantee covers

If the virtual medical receptionist you select leaves within six months, we search again.

Industries that hire medical receptionists

Virtual Medical Receptionist stays with the team that already owns the client.

What happens for a virtual medical receptionist?

  • The brief for a virtual medical receptionist is one person, not a roster.
  • You write that brief before anyone is approached.
  • Three finalists are introduced for a virtual medical receptionist.
  • You interview them and you choose.
  • You pay the person you select directly.
  • There is no monthly markup on the wage.
  • If a virtual medical receptionist leaves within six months, we search again.
  • That second search is not a refund.
  • Shared hours for a virtual medical receptionist go in the brief.
  • Name the software required on day one.
  • Onboarding covers the first 30, 60 and 90 days.
  • Time tracking can be set up after the start.
  • A call line with SMS can be part of setup.
  • Messaging tools are recommended for the team.
  • You arrange payment for a virtual medical receptionist yourself.
  • Contract guidance stays general and simple.
  • It is not a substitute for your own adviser.
  • Discovery starts with the bottleneck in the business.
  • The role is written before sourcing begins.
  • Applicants are screened before you meet anyone.
  • References are checked on the shortlist.
  • About 21 days is the target to three finalists.
  • That timing is a target, not a promise.
  • The deposit opens the search.
  • The balance is due when you select someone.
  • Remote staffing is another name for this hire.
  • A dedicated offshore hire is the offer.
  • Outsourcing the queue still leaves you as the manager.
  • The person joins your team, not a shared floor.
  • Clients also compare a one-time fee with a monthly markup.
  • The published fee covers the search for a virtual medical receptionist.
  • Wages for a virtual medical receptionist are agreed by you.
  • We do not employ a virtual medical receptionist for you.
  • You keep the relationship after you select.
  • The shortlist for a virtual medical receptionist is three people.
  • Each finalist for a virtual medical receptionist is interviewed first.
  • You can reject the shortlist and talk again.
  • The brief for a virtual medical receptionist names the output.
  • Hours you share with a virtual medical receptionist are written down.
  • Tools for a virtual medical receptionist are listed before day one.
  • Month one is for learning the queue.
  • Day 60 is when a virtual medical receptionist runs the queue.
  • Day 90 is a simple review of results.
  • A replacement search is the guarantee.
  • Read the guarantee terms before you rely on it.

FAQ

Post-Hire Support

We set you up to manage them.

Never managed a remote hire before? We set you up with the tools to manage them: remote time tracking, a business call line with SMS, communication and messaging tools, payments, and onboarding guidance for the first 30, 60 and 90 days.

We guide you through the legal side of hiring offshore (contracts, contractor setup and paying them properly) and keep it simple.

This is general guidance, not a substitute for your own legal or tax adviser.

See Post-Hire Support
  • Onboarding guidance for the first 30, 60 and 90 days
  • Communication tools and response expectations
  • Meeting cadence and management frameworks
  • KPI and performance guidance tailored to the role
  • SOP guidance so knowledge doesn't live in your head
  • Recommended tools for phone, payments, time tracking and messaging
  • Best practices for remote and offshore team management
  • Legal and compliance guide for engaging offshore team members

When you're ready

Send the role. Then pick a time.

A name, a number and the work you want to move. We'll use it to prepare the call.

Start here

Tell us the role. We'll set up the call.

or book a call directly

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