Customer Service
Hire an Offshore Medical Receptionist
The one-time recruitment fee is USD 2,795 (USD 350 deposit + USD 2,445 on hire). There is no ongoing recruitment markup. The six-month guarantee is a replacement search, not a refund.

The fee
USD 2,795
Charged once. No monthly markup on the wage.
The shortlist
21 days
The target from an agreed brief to three finalists.
The guarantee
6 months
Another search if it does not work out. Not a refund.
Hire an Offshore Medical Receptionist. The recruitment fee is USD 2,795, charged once.
We have not published a fixed task list for a virtual medical receptionist. Discovery writes the responsibilities with you. The category is Confirmed role.
Salary by country (cited)
Virtual Medical Receptionist in South Africa
USD 501 a month. Source: PayScale
Virtual Medical Receptionist in Australia
USD 3,286 a month. Source: PayScale
Virtual Medical Receptionist in New Zealand
USD 2,566 a month. Source: PayScale
Virtual Medical Receptionist in United Kingdom
USD 2,270 a month. Source: PayScale
What an offshore medical receptionist does
Virtual Medical Receptionist covers the repeatable queue you can describe.
Skills & tools
Name the tools a virtual medical receptionist must use on day one.
Cost: one-time fee vs agency markup
Charged once
USD 2,795
You pay the person you select directly after that.
- Deposit to open the search
- USD 350
- Balance when you select someone
- USD 2,445
USD 350 deposit + USD 2,445 on hire. A monthly markup is a different model.
Virtual Medical Receptionist is recruited for USD 2,795, charged once.
A monthly markup is a different model. We do not add one.
| Global | USD 2,795 |
|---|---|
| Australia | AUD 4,000 + GST |
| New Zealand | NZD 4,950 + GST |
| United Kingdom | GBP 2,095 |
| United States | USD 2,795 |
| Canada | CAD 3,950 + GST/HST |
How a search works
How we hire in 21 days
- 01
Agree the brief
Agree the brief.
- 02
Search
We search and assess.
- 03
Shortlist
You meet three finalists.
- 04
You choose
You choose.
Book a call
Tell us the work. We'll introduce three people.
6-month replacement guarantee
Six months
If the person you select leaves within six months, we search again.
That second search is not a refund.
What the replacement guarantee coversIf the virtual medical receptionist you select leaves within six months, we search again.
Industries that hire medical receptionists
Virtual Medical Receptionist stays with the team that already owns the client.
What happens for a virtual medical receptionist?
- The brief for a virtual medical receptionist is one person, not a roster.
- You write that brief before anyone is approached.
- Three finalists are introduced for a virtual medical receptionist.
- You interview them and you choose.
- You pay the person you select directly.
- There is no monthly markup on the wage.
- If a virtual medical receptionist leaves within six months, we search again.
- That second search is not a refund.
- Shared hours for a virtual medical receptionist go in the brief.
- Name the software required on day one.
- Onboarding covers the first 30, 60 and 90 days.
- Time tracking can be set up after the start.
- A call line with SMS can be part of setup.
- Messaging tools are recommended for the team.
- You arrange payment for a virtual medical receptionist yourself.
- Contract guidance stays general and simple.
- It is not a substitute for your own adviser.
- Discovery starts with the bottleneck in the business.
- The role is written before sourcing begins.
- Applicants are screened before you meet anyone.
- References are checked on the shortlist.
- About 21 days is the target to three finalists.
- That timing is a target, not a promise.
- The deposit opens the search.
- The balance is due when you select someone.
- Remote staffing is another name for this hire.
- A dedicated offshore hire is the offer.
- Outsourcing the queue still leaves you as the manager.
- The person joins your team, not a shared floor.
- Clients also compare a one-time fee with a monthly markup.
- The published fee covers the search for a virtual medical receptionist.
- Wages for a virtual medical receptionist are agreed by you.
- We do not employ a virtual medical receptionist for you.
- You keep the relationship after you select.
- The shortlist for a virtual medical receptionist is three people.
- Each finalist for a virtual medical receptionist is interviewed first.
- You can reject the shortlist and talk again.
- The brief for a virtual medical receptionist names the output.
- Hours you share with a virtual medical receptionist are written down.
- Tools for a virtual medical receptionist are listed before day one.
- Month one is for learning the queue.
- Day 60 is when a virtual medical receptionist runs the queue.
- Day 90 is a simple review of results.
- A replacement search is the guarantee.
- Read the guarantee terms before you rely on it.
FAQ
Post-Hire Support
We set you up to manage them.
Never managed a remote hire before? We set you up with the tools to manage them: remote time tracking, a business call line with SMS, communication and messaging tools, payments, and onboarding guidance for the first 30, 60 and 90 days.
We guide you through the legal side of hiring offshore (contracts, contractor setup and paying them properly) and keep it simple.
This is general guidance, not a substitute for your own legal or tax adviser.
See Post-Hire Support- Onboarding guidance for the first 30, 60 and 90 days
- Communication tools and response expectations
- Meeting cadence and management frameworks
- KPI and performance guidance tailored to the role
- SOP guidance so knowledge doesn't live in your head
- Recommended tools for phone, payments, time tracking and messaging
- Best practices for remote and offshore team management
- Legal and compliance guide for engaging offshore team members
When you're ready
Send the role. Then pick a time.
A name, a number and the work you want to move. We'll use it to prepare the call.