Property Management
Property management virtual assistant
The one-time recruitment fee is USD 2,795 (USD 350 deposit + USD 2,445 on hire). There is no ongoing recruitment markup. The six-month guarantee is a replacement search, not a refund.
The fee
USD 2,795
Charged once. No monthly markup on the wage.
The shortlist
21 days
The target from an agreed brief to three finalists.
The guarantee
6 months
Another search if it does not work out. Not a refund.
The work
Tasks this hire takes
A property management virtual assistant runs arrears notes, keys and maintenance logs.
The manager still decides the breach, the rent and the owner advice.
Two jobs shape a normal week for property management: Log maintenance in PropertyMe or Property Tree, and book routine inspections the manager will attend. Firms hire for that rhythm, not for an empty inbox.
Log maintenance in PropertyMe or Property Tree
Book routine inspections the manager will attend
Chase arrears using the script the office wrote
Prep owner statement packs for review
Order keys and contractor quotes the manager approved
Log maintenance in PropertyMe or Property Tree. For property management, that work sits beside Console Cloud where the rent roll lives. The principal still makes the call above it.
Book routine inspections the manager will attend. Ask each finalist for property management when they last did this, and whether they did it in PropertyMe or Property Tree.
The brief for property management should treat this as a standing job: chase arrears using the script the office wrote. PropertyMe or Property Tree is where the office checks it.
Prep owner statement packs for review. If the hire has not used PropertyMe or Property Tree, the first month for property management includes learning it, and the principal still reviews the output.
Order keys and contractor quotes the manager approved. For property management, write down what done looks like, and who is told when it is finished.
Day one
Software in the brief
Name PropertyMe or Property Tree in the brief for property management when the hire will use it in the first week.
Say whether Console Cloud where the rent roll lives is required on day one for property management, or taught after the start.
A short task in A maintenance inbox with a written triage rule can be part of the interview for property management, if you want to see the work.
You grant access to Xero only for the invoices the manager coded. For property management, the hire should have that login before week two.
PropertyMe or Property Tree
Console Cloud where the rent roll lives
A maintenance inbox with a written triage rule
Xero only for the invoices the manager coded
The line
Compliance boundary
The hire does not issue breach notices or give tenancy advice.
For property management, the interview repeats the boundary above. The hire should be able to say what they will not decide.
Who we introduce
Roles we place
We place the assistant, a receptionist and a bookkeeper for the rent roll.
Three people are introduced for property management. You interview them, and you choose the one who starts.
Pricing
The recruitment fee is USD 2,795, charged once.
USD 350 opens the search. USD 2,445 is due when you select someone.
A monthly markup is a different model. We do not add one.
Charged once
USD 2,795
You pay the person you select directly after that.
- Deposit to open the search
- USD 350
- Balance when you select someone
- USD 2,445
USD 350 deposit + USD 2,445 on hire. A monthly markup is a different model.
Guarantee
Six months
If the person you select leaves within six months, we search again.
That second search is not a refund.
What the replacement guarantee coversHow a search works
Process
- 01
Agree the brief
Agree the tasks, tools and hours
- 02
Search
We search and assess candidates
- 03
Shortlist
About 21 days to three finalists is a target
- 04
You choose
You interview them and you choose
Book a free call when the property management brief is ready to open.
The first 90 days
- 01
Days 1 to 30 for property management are for learning PropertyMe or Property Tree and the way the office already hands work across.
- 02
By day 60 this should be routine for property management: Chase arrears using the script the office wrote.
- 03
The day-90 review asks one question for property management: is “Order keys and contractor quotes the manager approved” happening without you chasing it?
What we ask before we search
- On the call for property management, we ask who does this today: log maintenance in PropertyMe or Property Tree.
- We ask which of these the hire for property management must open on day one: PropertyMe or Property Tree, Console Cloud where the rent roll lives, A maintenance inbox with a written triage rule.
- For property management, we ask you to say the line a new starter must not cross.
Shared hours are written into the brief for property management before anyone is approached.
Book a call
Tell us the work. We'll introduce three people.
FAQ
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Post-Hire Support
We set you up to manage them.
Never managed a remote hire before? We set you up with the tools to manage them: remote time tracking, a business call line with SMS, communication and messaging tools, payments, and onboarding guidance for the first 30, 60 and 90 days.
We guide you through the legal side of hiring offshore (contracts, contractor setup and paying them properly) and keep it simple.
This is general guidance, not a substitute for your own legal or tax adviser.
See Post-Hire Support- Onboarding guidance for the first 30, 60 and 90 days
- Communication tools and response expectations
- Meeting cadence and management frameworks
- KPI and performance guidance tailored to the role
- SOP guidance so knowledge doesn't live in your head
- Recommended tools for phone, payments, time tracking and messaging
- Best practices for remote and offshore team management
- Legal and compliance guide for engaging offshore team members
When you're ready
Send the role. Then pick a time.
A name, a number and the work you want to move. We'll use it to prepare the call.