ScaleHorse

Professional

Professional virtual assistant

The one-time recruitment fee is USD 2,795 (USD 350 deposit + USD 2,445 on hire). There is no ongoing recruitment markup. The six-month guarantee is a replacement search, not a refund.

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Tell us the role. We'll set up the call.

or book a call directly

A remote professional smiling while working on a laptop at a wooden desk.

The fee

USD 2,795

Charged once. No monthly markup on the wage.

The shortlist

21 days

The target from an agreed brief to three finalists.

The guarantee

6 months

Another search if it does not work out. Not a refund.

A professional virtual assistant is a dedicated hire. We design the role with you, then introduce three finalists. The recruitment fee is USD 2,795, charged once.

A professional virtual assistant runs the inbox, the matters list and the billing pack for a firm that sells expertise. Judgement on the advice stays with the principal.

What a professional virtual assistant usually takes on

  • Open and file client email against the matter

  • Prepare engagement letters from your template

  • Chase timesheets before the billing run

  • Book client meetings and send the agenda

What we look for

  • Discretion with client files

  • Familiarity with time-based billing

  • Calm written English

  • Ability to follow a matter checklist

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Tell us the work. We'll introduce three people.

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What happens for a professional virtual assistant?

  • The brief for a professional virtual assistant is one person, not a roster.
  • You write that brief before anyone is approached.
  • Three finalists are introduced for a professional virtual assistant.
  • You interview them and you choose.
  • You pay the person you select directly.
  • There is no monthly markup on the wage.
  • If a professional virtual assistant leaves within six months, we search again.
  • That second search is not a refund.
  • Shared hours for a professional virtual assistant go in the brief.
  • Name the software required on day one.
  • Onboarding covers the first 30, 60 and 90 days.
  • Time tracking can be set up after the start.
  • A call line with SMS can be part of setup.
  • Messaging tools are recommended for the team.
  • You arrange payment for a professional virtual assistant yourself.
  • Contract guidance stays general and simple.
  • It is not a substitute for your own adviser.
  • Discovery starts with the bottleneck in the business.
  • The role is written before sourcing begins.
  • Applicants are screened before you meet anyone.
  • References are checked on the shortlist.
  • About 21 days is the target to three finalists.
  • That timing is a target, not a promise.
  • The deposit opens the search.
  • The balance is due when you select someone.
  • Remote staffing is another name for this hire.
  • A dedicated offshore hire is the offer.
  • Outsourcing the queue still leaves you as the manager.
  • The person joins your team, not a shared floor.
  • Clients also compare a one-time fee with a monthly markup.
  • The published fee covers the search for a professional virtual assistant.
  • Wages for a professional virtual assistant are agreed by you.
  • We do not employ a professional virtual assistant for you.
  • You keep the relationship after you select.
  • The shortlist for a professional virtual assistant is three people.
  • Each finalist for a professional virtual assistant is interviewed first.
  • You can reject the shortlist and talk again.
  • The brief for a professional virtual assistant names the output.
  • Hours you share with a professional virtual assistant are written down.
  • Tools for a professional virtual assistant are listed before day one.
  • Month one is for learning the queue.
  • Day 60 is when a professional virtual assistant runs the queue.
  • Day 90 is a simple review of results.
  • A replacement search is the guarantee.
  • Read the guarantee terms before you rely on it.
  • a professional virtual assistant can take on this: Open and file client email against the matter.
  • a professional virtual assistant can take on this: Prepare engagement letters from your template.
  • a professional virtual assistant can take on this: Chase timesheets before the billing run.
  • a professional virtual assistant can take on this: Book client meetings and send the agenda.
  • A useful skill here: Discretion with client files.
  • A useful skill here: Familiarity with time-based billing.
  • A useful skill here: Calm written English.
  • A useful skill here: Ability to follow a matter checklist.

How a search works

Process

  1. 01

    Agree the brief

    Agree the tasks, tools and hours

  2. 02

    Search

    We search and assess candidates

  3. 03

    Shortlist

    About 21 days to three finalists is a target

  4. 04

    You choose

    You interview them and you choose

Pricing

Charged once

USD 2,795

You pay the person you select directly after that.

Deposit to open the search
USD 350
Balance when you select someone
USD 2,445

USD 350 deposit + USD 2,445 on hire. A monthly markup is a different model.

Guarantee

Six months

If the person you select leaves within six months, we search again.

That second search is not a refund.

What the replacement guarantee covers

Before you book

Post-Hire Support

We set you up to manage them.

Never managed a remote hire before? We set you up with the tools to manage them: remote time tracking, a business call line with SMS, communication and messaging tools, payments, and onboarding guidance for the first 30, 60 and 90 days.

We guide you through the legal side of hiring offshore (contracts, contractor setup and paying them properly) and keep it simple.

This is general guidance, not a substitute for your own legal or tax adviser.

See Post-Hire Support
  • Onboarding guidance for the first 30, 60 and 90 days
  • Communication tools and response expectations
  • Meeting cadence and management frameworks
  • KPI and performance guidance tailored to the role
  • SOP guidance so knowledge doesn't live in your head
  • Recommended tools for phone, payments, time tracking and messaging
  • Best practices for remote and offshore team management
  • Legal and compliance guide for engaging offshore team members

When you're ready

Send the role. Then pick a time.

A name, a number and the work you want to move. We'll use it to prepare the call.

Start here

Tell us the role. We'll set up the call.

or book a call directly

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