ScaleHorse
Live Chat offshore
The one-time recruitment fee is USD 2,795 (USD 350 deposit + USD 2,445 on hire). There is no ongoing recruitment markup. The six-month guarantee is a replacement search, not a refund.
Live Chat can sit inside a dedicated role when the volume is steady. We do not price it as a one-off task. The recruitment fee is USD 2,795, charged once.
Clients also type “Live Chat offshore” for this hire.
If live chat is a steady queue, it can belong to a virtual assistant or a specialist. If it is occasional, keep it. Discovery is where that call is made.
What happens for Live Chat?
- The brief for Live Chat is one person, not a roster.
- You write that brief before anyone is approached.
- Three finalists are introduced for Live Chat.
- You interview them and you choose.
- You pay the person you select directly.
- There is no monthly markup on the wage.
- If Live Chat leaves within six months, we search again.
- That second search is not a refund.
- Shared hours for Live Chat go in the brief.
- Name the software required on day one.
- Onboarding covers the first 30, 60 and 90 days.
- Time tracking can be set up after the start.
- A call line with SMS can be part of setup.
- Messaging tools are recommended for the team.
- You arrange payment for Live Chat yourself.
- Contract guidance stays general and simple.
- It is not a substitute for your own adviser.
- Discovery starts with the bottleneck in the business.
- The role is written before sourcing begins.
- Applicants are screened before you meet anyone.
- References are checked on the shortlist.
- About 21 days is the target to three finalists.
- That timing is a target, not a promise.
- The deposit opens the search.
- The balance is due when you select someone.
- Remote staffing is another name for this hire.
- A dedicated offshore hire is the offer.
- Outsourcing the queue still leaves you as the manager.
- The person joins your team, not a shared floor.
- Clients also compare a one-time fee with a monthly markup.
- The published fee covers the search for Live Chat.
- Wages for Live Chat are agreed by you.
- We do not employ Live Chat for you.
- You keep the relationship after you select.
- The shortlist for Live Chat is three people.
- Each finalist for Live Chat is interviewed first.
- You can reject the shortlist and talk again.
- The brief for Live Chat names the output.
- Hours you share with Live Chat are written down.
- Tools for Live Chat are listed before day one.
- Month one is for learning the queue.
- Day 60 is when Live Chat runs the queue.
- Day 90 is a simple review of results.
- A replacement search is the guarantee.
- Read the guarantee terms before you rely on it.
Before you book
When you're ready
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