ScaleHorse

ScaleHorse

Freshdesk virtual assistant

The one-time recruitment fee is USD 2,795 (USD 350 deposit + USD 2,445 on hire). There is no ongoing recruitment markup. The six-month guarantee is a replacement search, not a refund.

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Freshdesk belongs in the brief when the person will work in it every day. We do not pretend every candidate already knows it. The recruitment fee is USD 2,795, charged once.

Clients also type “freshdesk virtual assistant” for this hire.

Say whether Freshdesk is required on day one or taught after the start. A short task in Freshdesk can be part of the interview if you want to see the work.

What happens for Freshdesk?

  • The brief for Freshdesk is one person, not a roster.
  • You write that brief before anyone is approached.
  • Three finalists are introduced for Freshdesk.
  • You interview them and you choose.
  • You pay the person you select directly.
  • There is no monthly markup on the wage.
  • If Freshdesk leaves within six months, we search again.
  • That second search is not a refund.
  • Shared hours for Freshdesk go in the brief.
  • Name the software required on day one.
  • Onboarding covers the first 30, 60 and 90 days.
  • Time tracking can be set up after the start.
  • A call line with SMS can be part of setup.
  • Messaging tools are recommended for the team.
  • You arrange payment for Freshdesk yourself.
  • Contract guidance stays general and simple.
  • It is not a substitute for your own adviser.
  • Discovery starts with the bottleneck in the business.
  • The role is written before sourcing begins.
  • Applicants are screened before you meet anyone.
  • References are checked on the shortlist.
  • About 21 days is the target to three finalists.
  • That timing is a target, not a promise.
  • The deposit opens the search.
  • The balance is due when you select someone.
  • Remote staffing is another name for this hire.
  • A dedicated offshore hire is the offer.
  • Outsourcing the queue still leaves you as the manager.
  • The person joins your team, not a shared floor.
  • Clients also compare a one-time fee with a monthly markup.
  • The published fee covers the search for Freshdesk.
  • Wages for Freshdesk are agreed by you.
  • We do not employ Freshdesk for you.
  • You keep the relationship after you select.
  • The shortlist for Freshdesk is three people.
  • Each finalist for Freshdesk is interviewed first.
  • You can reject the shortlist and talk again.
  • The brief for Freshdesk names the output.
  • Hours you share with Freshdesk are written down.
  • Tools for Freshdesk are listed before day one.
  • Month one is for learning the queue.
  • Day 60 is when Freshdesk runs the queue.
  • Day 90 is a simple review of results.
  • A replacement search is the guarantee.
  • Read the guarantee terms before you rely on it.

Before you book

When you're ready

Send the role. Then pick a time.

A name, a number and the work you want to move. We'll use it to prepare the call.

Start here

Tell us the role. We'll set up the call.

or book a call directly

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